Customer Testimonials
Promp and reliable service
Quick responses to any issues.
Service is good both Customers and Service Techs. Budget payments are great to do.
You're reliable and whenever I came into the office (pre "pandemic"), I was always treated with courtesy and friendliness.
Been with Downeast for 35 years....Never a complaint about them!
Prompt service and good people
You’re dependable and I appreciate that.
Ladies in the office are very kind and have great customer care
You were quick to respond and deliver .
Prompt care - u show up when i need help!
Jeff was great! Wonderful customer service, called me in about hour of the request for new service for my new generator. The young man, Derek from Coastal who was subcontracted to do work was Wonderful & knowledgeable. Delivery of propane was very prompt.
Friendliness of technicians and customer service.
I like the cap/service plan
Your reliability.
The courtesy and friendliness of your workers, both those who come to my home, and those in the front office.
Downeast is willing to work with the customer to schedule on demand delivery and offer scheduled delivery.
Great service from great people!
It is nice to have fuel plans with one company
Downcast keeps my tank supplied... Delivery is done timely and efficient manner.
Prompt, timely & knowledgeable serviceman
dependability, promptness
I am happy with the service. It is as prompt as possible. I also am pleased with the people who man the phone calls. They are always helpful. I do not like the confusing new billing. I have had to call to clarify for both myself and my 94 year old mother.
Thank you for allowing me to give my opinion.
Your staff is excellent.
Excellent customer service!
Downeast office staff is always thoughtful and accommodating. Thank you!
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thank you!
Good people to relate to. Service dept. really helpful.
Tnx
Staff is always very nice!
Very quick and responsive on the recent gas leak issue I had.
The quick turnaround on my request and reliability of delivery.
Easy to deal with.
yes
Downeast has always been there for me, both in boiler installation/maintenance and fuel delivery.