Member Testimonials
When you can find a staff member. They are usually hellpful.. Brian is a great trainer. As mucj ss i like him, I live on social security and support anoth
The staff are very friendly and the people working out are also friendly and helpful. The equipments are usually readily available at the time slot that I go. If I have a problem with a machine someone is always available to assist me. The class instructors are also great, supportive and friendly.
Well kept, friendly staff, large rooms, plenty of stations.
Will continue going to both Edgewater and Pal Park 4/5 times a week. Highly recommended.
Open very early
The Fitness Factory continues to offer a great facility in terms of hours, equipment, staff and affordability. Michelle and Chris run the place in a friendly, helpful, professional way. I plan to have membership there for a long time.
Classes and instructors are the reason that I come to the gym
Brian was very fun and engaging - no judgement at all. Iโm excited to start with fitness training/ journey.
I love the morning classes and wondering if you could add another less intense strength training class for women over 60
Great gym, plenty of equipment and change in music from pop to hard rock is definitely in favor of ๐๐ป๐ช๐ป
Love the amenities
My personal trainer, Paula, is the best!
Great service
Variety of options, politeness of staff and cleanliness of facility.
I love the Fitness Factory Mt. Olive. It is still in great shape and relatively new and you guys keep it exceptionally clean and inviting.
One thing that would be nice is to be able to lower the volume of the music playing upstairs near the stationary bikes. I watch YouTube on my iPad to take my mind off the punishment on the bike and the music upstairs is so loud it challenges my airpods in my ears. If I can lower that when I am up there, that would be great
This gym is very nice atmosphere great staff
Cleaness
Very friendly staff, clean facilities, great atmosphere, and great equipment.
Everything is just fine
i love fitness factory!
I truly feel the staff is friendly. There hasn't been one person who did not stop what they were doign to say hello.
24hrs service
it's clean and never smells
Nice equipment. Friendly staff. Gym is fairly clean.
hours
availability of machines, equipment, space
quality and maintenance of equipment
highly skilled trainers able to effectively train all levels and ages
friendly, knowledgeable staff
Great place and staff
New machines are great and user friendly
The gym has everything I need for a great workout at a reasonable price.
Great classes!
All class conductors do a great job, are considerate and encouraging!!
All machines are in good condition and all the staff always ready and willing to help.
You are greeted with a smile every day and all your queries are answered satisfactorily.
Thank you. ๐
Clean equipment well taken care of friendly employees clean locker rooms

Everything.... First of all, the size of the gym, the gym always smells nice & clean, the equipment/s are always working properly, the front desk staff is always friendly and helpful. The noise level in each activity section is not loud, and the music is always nice and the sound is level. The Sauna is clean and comfortable, as well as the rest rooms and the locker rooms. Thank you for the Sauna, it's a life saver. On my exhausting days when I'm not in the mood to exercise, the Sauna is all I will come in for.......maximum 20 minutes. The rest of the staff is friendly as well. Thank you for such excellent service.