Client Testimonials
Friendly staff; inviting space w welcome massage and not too expensive!
I had a great second trip to Kume Spa. Brian is a great healer and the desk staff was nothing. It accommodating and friendly.
Everything! My experience there was terrific. Karman and Tina were both wonderful!!! I will be back!
Tim is incredible!!!
First time at Kume
Nice customer service, helpful
Massage was great will be back soon
Everybody was nice friendly and courteous to my needs thank you again I will be returning.
great service and masseur Andy did a great job. The hallway leading back to the massage rooms could use some refresh on decor and lighting. A bity grim.
Warm, inviting, relaxing & refreshing
This is the 2nd time I've come to Kume and I love it there. Great service, great environment, I will be back again.
Nice relaxing atmosphere. The front reception area is well designed and aesthetically pleasing. Massage areas are minimalist and clean. There is almost always a large array of therapists to choose from with same or next-day availability. The website interface is easy to navigate and is well designed in that it stores your appointment history, allows you to note preferred therapists, and covers both Kume Spa sites. The membership fee structure makes for clear and competitive pricing. The membership also provides nice perks. The reception staff is pleasant, attentive, and professional.
My only suggested improvement would be the addition of a modest (2-3 person capacity) non-gendered powder room with a mirror. After my massage, I always need to put my contact lenses back in my eyes, comb my hair a bit, and apply some makeup but I feel self-conscious monopolizing one of the two bathroom facilities too long so I normally end up throwing my hood over my head and rushing to my car. This is a small critique to what is otherwise a wonderful experience.
I like the therapists and that there is a lot of availability with appointment times. I miss Winnie though.
I had a fabulous foot massage and head and neck. Felt very relaxed.
Thanks,First name removed
Great therapeutic massage!
My wife and I had a great experience at Kume, like we always do. You all do an excellent job and we will be back.
Great experience as usual. Tim is the greatest massage therapist there at Kume. Time is a master of his craft and is able to provide healing services with absolute intention. The front desk staff were very helpful and attuned to customer needs. They also managed the customer flow quite well. They remembered client names, remembered the services/costs that were being done, and overall had a high level of professionalism. - Dr. Grayson
I love the hot tea and the massages !
BIgger space, friendly professional front desk help. Quality of service from massage therapist, Cui.
Everything was excellent
The staff and massage therapists were very professional and friendly. I highly recommend anyone thinking about some getting some self-care to come to Kume spa.
I feel so clean and relaxed after my scrub.
Great massage and nice facility
Lovely customer service team, yummy tea, great massage!
Everything
Very friendly staff, good service ,
Beautiful lobby, helpful staff, wonderful services!
I like everything about Kume from the moment I walk in. Peaceful. Pampered. The basic one hour service is great. And as my mom said ‘ it’s a massage without having to take your clothes off’ - or having to put them on afterward.
Great customer service at front desk &
Great massage
Great massage and overall experience. The rooms are super clean and luxurious.
Carmen was really good! Highly recommend coming here
Well, i am usually happy but I got a different masseuse than I had signed up for. She is good but was confused on my combo package thinking i only had a one hour. She did make up for it but it left for a not so relaxing massage