Client Testimonials
Desk person was friendly and knowledgeable.
Carmen, the therapist, is very knowledgeable and highly intuitive which is a necessary quality in a good massage therapist.
terrific!
I’ve never felt so relaxed!
It was perfect!
Clean, relaxing and great price
Service, friendliness and value! I’m so happy to see the Kume family making it back after an incredibly difficult 2 years! Thank you for all your wonderful service to our community.
I had a wonderful hot-stone massage from Tony. The facilities were clean and peaceful as I remembered it prior to the pandemic.
It is my go-to spa in the city.
Elaine
Great reflexology and easy staff for booking.
lovely people and experience. thank you
Friendly Staff and great customer service.
He did everything the way I asked him to and focused on the areas I circled on the paper I filled out.
I have come to the spa multiple times.. Always a great experience!! The receptionists are always so helpful and friendly and the spa associates as well are very professional and courteous and attentive to your specific needs and how much pressure you do or do not want.Lovely waiting area with tea and water to get your mindset ready for your experience.
Great relaxing space and massage was amazing.
I like the calmness, not in a rush.
The service was great, I felt rejuvenated when I left.
Relaxing and professional
Wonderful
The overall experience was great. It would be nice to have someone, like a hostess that offer drinks and talks about the overall process as a new customer. I grabbed some water but I wasn't sure if I can get a tea for example. The reflexology and massage were amazing. Antony is very skilled. The scrub was ok. I liked it, but it isn't really as deep as the Korean style ones. Would be nice if the therapist asks the level of pressure desired and is able to give a real Korean scrub if someone asks for it (maybe someone should visit a Korean Spa to feel the difference). The scrub cream (if actually used) wasn't feeling rough. Overall I think better communication would give a more pleasant and trustful experience.
Was as expected
The location and service can’t be beat. ❣️
The front desk people are great and I love my therapist Tina.
Clean and good massage.
I got a scrub from Tiffany. Appointment was on time and scrub was very thorough. Tiffany is great. Would go again!
Excellent spa experience. Felt very pampered. I had two treatments: massage and Scrub. Each was so relaxing and professional. Will return!
Great massage
It was an amazing experience. I had Yo-yo and she was great. I’ll be sure to go back and recommend your business to friends as well.
Kume is very satisfying. Staff and atmosphere is so relaxing.
The front desk staff was very accommodating. Also, Charlie gave me one of the best massages I’ve ever had.
I like the peace and sereintyand ambience
tina at grand is excellent.
Easy booking, good massage, nice setting