Customer Testimonials
Accountability
Always on time. complete list of services completed.
Consistently good. Have always had really good service. Austin is excellent.
Our service tech is great. He is personable, professional, and cares about his job!
Consistency in when you come. Asking if we have any concerns. Super nice! We have been using NW exterminating for over 20 years! Never a problem!
Professional and dependable.
The personal aspect. My 91 year old mama loves it when Tristan stops to go to her room and says hello. Tristan always does a great job!
Friendly and professional.
My service is done timely, am notify when to expect them and asked if I have any questions
Very positive experience
Very competent staff
Convenient time available
Thorough treatment
Consistency and good customer service we like having same service representative
The availability of different services, and the technician that provides my service.
It is too early to tell since I just started using Northwest, but they thoroughly went through the home to identify issued. Did not try to oversell me. And appears that they will be responsive when I have any issues.
prompt , efficient and firendly
I have used Northwest for over 20 years. I'm a realtor and always recommend Northwest to my clients. Their employees are always punctual, friendly and go above and beyond.
Timely
Very courteous office staff and service provider (Scott).
Minimal insect problem inside and outside.
Excellent service, my tech Kevin is a true professional. He does a great job, answers all questions and is always pleasant and courteous.
easy to contact
Good timely response and service
Steve is very friendly and helpful. It is just expensive to maintain.
Colton does a great job every time he comes to treat our home.
I like the fact that you send me an email the day before coming to the house as well as when you are in route. I appreciate the fact that you let me know when you are there as well as when you leave. You always tell me the name of the person that is coming. You always text me when you leave and let me know if there is an issue that needs to be addressed. I would highly recommend you to anyone that is looking for an exterminator.
Great, but much more expensive service compared to competitors in the market.
Matt's service has been excellent
I Absolutely love my technician Donald. He is so knowledgeable, kind, and very respectful.
Professional, thorough and personable!
Prompt, consistent service
Our servicing Technicians over the years have always been courteous, professional, friendly and knowledgeable
How sufficient, reliable, and fast the company completed the task and provide the report to me on the same day.