Customer Testimonials
I like my Technician, Jacob. He’s a great asset for Northwest. I find him to be exceptionally knowledgeable and extremely competent while always willing to go the extra mile.
I have been so happy with this company for years. They always come in and do exactly what they are supposed to do and do a wonderful job. They’re also very knowledgeable of what they do. They are very friendly and I would highly recommend them to any other person.
Exceptional attention to detail
You provide a good product. I really like our technician
Reliable, informative, always good service after using them for 35 years.
The clarity and friendliness of the staff. Easy to book an appointment and follow-up contracts etc.
Professional and effective. Jimmy communicates when he’s coming to provide services and takes care in applying product. He’s a true professional who cares about his customers.
Job completed on-time
Everyone is so polite and great to work with. They explain things in detail and recommend next steps or advise on what’s to be expected. No guess work.
Jimmy,your exterminator, who services my house, does a great job;
and he is very personable!
My service technician, Courtney Spencer, is amazing! He delivers A1 customer service each visit! He guides me through what he is doing. I enjoy hearing him talk passionately about pest control. I also appreciate his flexibility with scheduling. Thanks, Courtney! ~Mrs. Cooper
Courteous professional staff.
Service was awesome! Representative was absolutely professional and very kind!
Everyone was so kind and knowledgeable. Thanks for great service at an affordable price.
Dependable, thorough notes from service techs, friendly customer service.
Our tech Colby(?) was very friendly, professional and helpful. It was a busy day for us just gaining possession of our home, so didn't have a great deal of time to work with him otherwise.
Wade is a great asset to Northwest Exterminating Company. Due to his professional and positive attitude i have already recommended this company to friends, relatives and my fellow nurses and other health care workers. Thanks so much Wade for doing a great job each time. I really appreciate you. I recommend Northwest Exterminating Company to anyone who cares about their home and wants the best!
Dependable
Reliable and effective service
Quick efficient service.
Easy to get an appointment. Very skilled and friendly technician. Product works.
Michael is always friendly and professional!
Great service.. always ready to help whenever there’s a problem!!
Steve does a great job! Very thorough and takes time to listen if we need to express any issues or questions. Then takes action. Very pleased!
(1) Thru the years at Northwest the employees and customer service. Our Tech Austin calls ahead to let me know he is on the way. If we're not at home, I can see easily what he has done. if I have any issues, he's a text away for a revisit at my home or my sisters.
(2) After Austin's treatments, he will send me a email about treatment. If he sees anything
that I need to know, he will bring it to my attention immediately.
(3) When I call the office to pay my bill, or call for my sister. Again excellent customer service, if I have any questions, they will answer them, or someone will call me back.
(4) Even though, their fees have increased and I have other companies wanting my business. Knowing who is taking care of my yard and house means a lot to me.
Thank you
Northwest has always been very responsive and very helpful with any questions or concerns that we have had. I would definitely recommend Northwest to my friends and family!
Excellent detail and hard working
The tech was professional, on time and provided timely advice !
The tech is great, he answers a questions.
On time.