Customer Testimonials
nice people, work fast and efficiently!
A+ customer service from everyone I engaged with. I scheduled a service via phone and the customer service representative was able to get me a discount and find me the earliest possible appointment. The specialist I worked with was Trey and he was very friendly, knowledgeable, and listened well to my concerns. He was able to answer all my questions and provide assurance the treatment would work. He went above and beyond to identify a potential wildlife issue in my attic as well and suggested options for how to address it. Overall, great experience and I will continue to be a long-term customer for my primary and investment properties.
The technicians and staff members are always very nice and helpful
Professional and thorough. I like my technician. He is friendly and professional. IF I happen to have a problem, which is so rare, he comes back within a day or two to fix it.
Northwest technicians are very thorough and they help with the clients specific issues
friendly and explained all the steps in treating our home
Kevin is excellent. Friendly without wasting time. He gets the job done.
Courteous and Professional
You do the BEST work and I’m always notified of your arrival.
The same technician has serviced our house for years. He knows our needs and always responds to any requests if we need an extra service. They knock down our cobwebs on the porch and deck on every service.
Professional, reliable service.
Good communication, friendly techs, efficient, and reliable!!
Reliable, timely, friendly and most of all very effective.
Kiahna in the office was very helpful and Colby, the technician, was knowledgeable and professional.
Courtney was on time and completed the pest service.
Technicians are always friendly and helpful, service requests are very timely and responsive.
NWE is always timely and thorough.
On time.
Excellent service
Everyone was very professional and took care of my situation very quickly.
I have found every Northwest employee to be professional with a friendly touch. I am a senior citizen who prefers calling by phone over emails. Your administrative staff is always patient and helpful in this area. Jimmy has been my technician the last 2 treatments. He is always on time and careful to explain the treatment that he will be doing and answer any questions that I might have for him. He is a true professional with a personal touch.
Great service team members. Knowledgeable, friendly, and thorough
The technician was very professional and friendly.
Megan was so professional and attentive to detail. She listened to my concerns (which critters I see from time to time) and was very thorough in treating areas in my condo.
We receive excellent service from our service technician. He is courteous and a good communicator. He is always thorough and conscientious, treating trouble areas extra carefully.
Easy communication because of being local. Employees are competent and friendly.
Punctuality and friendliness
Good communication from front office and technician. We are always made aware of service visits ahead of time and Courtney always text when he is on the way.
Great service. Very friendly. The employees do a great job for all our pest control.
Technician knows the issues and areas if we have a problem with bugs. Always helpful and personable.
Great communication, good overall service