Customer Testimonials
Technicians are polite and professional.
Wonderful and prompt customer service. Nate always goes above and beyond!!!
Friendly and professional. explains what is going to be done
Technician was very professional and did a great job. I would like technicians to carry 30 ft pole to reach 2nd floor windows to help out senior citizens in removing spider webs.
Thanks
seem to be o0n time; the second treatment seem to have work.
Good communication and kind- thank you for your work!
Great customer service. Professional, personal and proficient. Keep up the great work.
Service is prompt.
Matthew is so efficient and thorough with his services. We appreciate how considerate he is of our property and always inquires if we are having pest issues. He is very knowledgeable and friendly.
Effective
Helpful and prompt
You have good techs. They are efficient and on time. Their work is of good quality. They are polite and very informative to the customer.
We have been your customers for at least 10 years. We are so impressed with your technicians and your service. We are especially fond of Deandre!! He is polite, always seems to enjoy his job, and we never hesitate to call him if we see an occasional pest. Thank you for having someone like Deandre representing you.
First name removed & Dennis Last name removed
Willing to do whatever it takes
Wonderful customer service and the technician ( Mike) is on time and answered all of our questions.
Your representative Bo was very professional, knowledgeable and an excellent listener answering all of our questions. His experience was clearly beneficial.
Very responsive to my needs. Technician explained to me everything that he was doing .
Nathan. He’s great. He’s the only reason I stay with Northwest as the rest of the company’s service has been mediocre
My Tech Russ Martin,
He's very personable, especially asking if there are any concerns regarding pests.
Glad he services my area!
Our technician is friendly, professional, and knowledgeable.
Victor is great. We rarely have a bug, but when we did he came right out to treat again. I
My services provided by NW Exterminating have always been friendly and professional. Thank you!
effeciency
(I made an error in my last review and confused my HVAC service. My last review was not accurate) Brian and team were amazing! I reached out with a concern that needed immediate attention, and Northwest had someone onsite in 24 hours. Brian was amazing to work with. He was communicative, answered all my questions, and summarized the work once complete. My tenants are incredibly grateful and satisfied. Brian also followed up with me directly afterward. I highly recommend Northwest!
Jimmie is personable and trusting. He is easy to communicate with.
I feel like you are thorough in treating all areas of our house inside and out.
Great services! Great customer service as well!
Your service is reliable and covers all my pest control needs. I have had rats in my attic that were thoroughly controlled by exclusion and new insulation.
The technician showed up on time and was efficient and professional.
You all are always great at communication!