Customer Testimonials
Friendly staff that are always on time!
Technicians are always prompt and professional. Customer service is great. Never a problem if you need extra visits.
Dependable and great communication on service !!
I love that I keep my same technician. Brad is the absolute best! I also love that when there’s an issue and I call, I am able to get on the schedule right away.
Always meets my needs, friendly and courteous personnel and I feel confident that your company meets all of my needs.
Jacob and Matthew are OUTSTANDING!! We use Northwest just because of them. They are both professional and personable. They are super responsive and so nice to work with. They are fantastic, and we give them our highest recommendation! They are tremendous assets to the Northwest company!
Timely and thorough.
Our service rep is excellent
Was respectful of my home , did a good job going through the rooms, was thorough and have not had any complaints with communication any or the agents that come to spray
I like my service provider Wade. He is so polite and professional amd very helpful. I hope you appreciate him and how good he is
Professional, knowledgeable, on time and pleasant technicians. Dvante James is our new technician and he's great!
My technician, Mitchell, is very competent and caring. He has task persistence whenever we have an issue. He has great communication skills.
I especially liked the young man who did our service. I like your billing system as well. I like that this service really works.
Ease of doing business, timeliness etc.
First name removed and I gave it a 10
Technicians are knowledgeable and personable. The company is responsive.
Korey our tech is the best!
You guys are the ONLY ones who know how to deal with moles and voles! I know how hard it is to control these pests! Thank you!!!
Friendly. Helpful
Professional and friendly technician.
Tristan is professional, thorough, informative, friendly, prompt and respectful of our home & property.
Excellent professionals all around and easy to deal with
The worker came and treated the outside of my home with occasional treatments inside. When more treatment was needed, he came back and treated again.
Technicians like Richard Giles are respectful of our property and knowledgeable. Service is always on time.
Rick is always respectful of my time and property. He also seems to genuinely care about his work and clients.
I have been using Northwest Exterminating for the past seven years, and I couldn’t be happier with their service. They have consistently been reliable, professional, and easy to work with.
A special thank you to Alex, my service technician, who always goes above and beyond. He is incredibly accommodating with my work schedule, which I truly appreciate. That level of flexibility and care makes a big difference.
Outstanding customer service all around—thank you, Alex!
Russ has been servicing our home for pest and termite control for quite some time, and we couldn’t be more pleased. He’s always friendly, takes the time to ask if we’ve noticed any issues before getting started, and consistently does a thorough job. It’s clear he cares about his work and his customers. We’re very happy with the service!
Tim is very thorough.
Very professional and personal
The customer service, explanation of service, ease of use, and price were great for my needs.