Customer Testimonials
You arrive on time and your treatments help control our bugs
Professional
A simple text message gets a quick response and solution.
The tech was very thorough!
Your technicians are polite and courteous. Not late for appointments, if they are running late they will call or send text messages. Prices are very competitive.
staff is helpful
Very effective treatments. Knowledgeable technicians.
Reliable, and accessible. Always a respectful technician
The difference for me is in the service. Courtney Spencer is our technician, and he is so knowledgeable. He listens, and takes the time to answer questions - which means a lot to me. He’s the best!
Efficient and on time. Always checking to be sure customer is happy with service!
Did he wipe away spider webs?
The technicians are thorough, professional,and aim to meet my needs.
Very prompt service and techs are very friendly.
Customer service is very helpful whenever I call to discuss any concerns or questions I need answered.
Technicians are very knowledgeable and professional. Always attentive to my inquiries and giving feedback on what is the best solution. Willing to share their expertise about any issues. This is much appreciated.
A courteous call from Amanda at Nottheest in response to my pervious survey.
Very willing to make things right.
Very caring attitude towards customers.
My technician is professional and thorough
I like the fact that I get a text when the tech is on the way. All the people I've dealt with from Northwest are very friendly and extremely helpful.
Luke goes above and beyond when he comes to the house!! A+ in my book.
I love the fact I get to speak with my technician about concerns.
Professionalism, effectiveness, courtesy, punctuality and organizational skills!!!!!
Kevin is always so professional, polite, always on time.
Lucien is very professional and does a wonderful job handling issues. He goes above and beyond - always!
It works! Steve the technician was polite, courteous and very knowledgeable.
Friendly and prompt.
Response to issues encountered and professional manner in which the technician handled himself.
The technicians are always polite and very knowledgeable.
Always on time. The employees are always pleasant and friendly.
A bug later, I'm still seeing bugs. What do I do??
Nathan is fantastic!
Always lets me
Know when they are on the way and once again when they arrive. Always calls me when treatment is completed.