Customer Testimonials
Courteous and always professional
Wade is the best!!!
I am always impressed by the corporate culture at Northwest. There is a genuine interest in customer service and professionalism you just don't see much anymore. They really care!
People are great (from scheduling to billing to the service providers themselves), service is great, and prices are reasonable. HIGHLY RECOMMEND
Your mole and vole service is the best in the business!!!
Mitchell is courteous and professional.
All is well!!!!
Super polite and very professional! He was awesome!
Always on time and do a thorough job.
We love our technician Kevin. He's courteous, respectful and thorough. Honestly, he leaves and we might go elsewhere.
Service is on time and tech always lets us know in advance etc
Your tech Corey does a fantastic job
The service provided by technician who visits my home is always great
We have been with Northwest for years and have never had any big issues due to Northwest for staying on top of it!
Btw, they have the nicest bunch of people working for them from the lady on the phone to the exterminator!
Friendly service
I live my technician. He makes himself available to hear my concerns and to address them wi th me. He lets me June when he is headed to my property and when he is on site. His customer service makes it easy.
Always on time and they notify you before they come and if you see bugs after treatment st least 3 weeks they will come back
Friendly, professional service and you get the job done. Rarely see any bugs in house but when I do you are immediately back out. Thank you.
Karak always calls when he's on the way, checks upon arrival to see if we have any specific pest needs, is very professional, and provide quality workmanship. The Northwest Marietta branch team is always polite, helpful, and goes above and beyond on services provided!
Very thorough
Friendly, professional service.
I am lucky to switch to NW. We were with another exterminator due to living in Montgomery Alabama region for a while. My wife, through Rollins, learned a lot about NW and their green initiative, so we switched. The treatment is A+, the service is A+, and the team at the offices are A+, always making calling a good experience.
Very professional services, and the technician is very thorough when conducting quarterly visits
The company has been servicing my home for about 10 years. Always efficient, timely, and responsive. Raul is the service person and he is professional, polite, and respectful. I travel often and the schedulers are always persistent and accommodating to my availability. Great company!
The quality of the work performed and the outstanding customer service that is afforded to your customers. The Northwest personal are always courteous and their sense of customer satisfaction is always paramount. Always a pleasure to deal with.
Great service and communications.
Always contact me prior to service. Excellent service.
Customer service is very good and all employees are pleasant and professional.
From the front office to the technicians, everyone is always so friendly and professional. The technicians are prompt and communicate well as to their time of arrival.
Effective, fast response to my calls and very very courteous and professional.
Thank you
Very thorough and respectful of property. Also appreciate the return visit when I forgot to unlock the gate for backyard access.
You guys are awesome. I have had to call a couple of times in between quarterly visits. Once because of an ant invasion and once due to an influx of earwigs. Someone was here in less than 24 hours of my call both times. All of the technicians I've dealt with have been very nice and professional.