Customer Testimonials
The technician was very professional and friendly.
From beginning to end y'all give off the same small local company vibe as you did before you were bought out. Especially the technicians - we have a few of your services and every person that comes out has read the file and knows what is going on here. They call or text (or find the best way to communicate with you) - always respectful at the house inside and out - congenial - actually know a few facts about the customer - thank you.
Products have all worked as described. When weather changes and bugs are around longer or at different times - they do stand behind what they say and come out again at no charge and it's always very soon when they can do that, since you're having a problem.
Bryan is one of the most reliable, pleasant, respectful and caring professionals in the service industry. He is the main reason we continue to use rely on Northwest.
Russ is an excellent technician and very knowledgeable.
Service is reliable and not expensive.
The quality of service by your people that come to the home.
Kevin is very friendly and Knowledgeable.
My service tech is awesome. Always asking if there is any insects or if I need any additional help.
It's the employees that work for Northwest. Austin, who does the service at my home and my sisters. Does excellent work and if my sister has any questions about her yard (age 86), he will take the time to help her understand exactly, what the products will do. He will call or text me before going to her house and I can call her. Sometimes she may not answer the phone, unless it shows my name. Also, when I call the office they are very helpful, sending me emails about work that was done and fee. We both know prices have risen with new ownership and supplies, as we offers from other companies wanting our business. But again, it's the employees and the work that they do and we have been customers for years and hope to continue. Thank you I never use fb, google or ?? for posting survey's to much spam.... lol
Scheduled services performed as promised.
Great!
Great service the best on time
Service works well in controlling insect pests
Professional and friendly.
Bryan is great. He is always friendly and always remembers his booties.
Always responsive to additional services needed inside our residence. Ants have been an ongoing problem and your company is readily available to inspect our inside.
We have been using Northwest for 55Years.Always takes care of any problems we have .
Reliable and courteous!
Prompt and professional
Brad does a great job, he is friendly and professional. I also appreciate the calls and follow up when it’s time to schedule so I don’t have to worry about forgetting!
Good communiction when a visit will be made. Knocking on the door to see if there are any specific concerns or requests are very helpful.
Service guys are always super nice and d always on time…
Responsive and happy to help with a need
Everyone explained in detail what they were doing, and everyone was polite and professional.
Good work
Always friendly!
Skye did an awesome job at my home today. He did a thorough job and did not rush. I saw his vehicle as I came home. He waited for me to ask if my home was having any problems and needed further treatment.
I sincerely appreciate the attention to detail.
Professional, timely and a great technician
The Service Technician was friendly, punctual, and provided helpful answers to questions.
They always are on time and do a great job!