Customer Testimonials
My representative is always thorough, courteous, and friendly. I am very happy with my service.
All office personnel and service personnel are always friendly and courteous and helpful when I talk to them and when they are helping me.
Very easy to schedule with nice woman. Justin is very courteous and professional and always on time. I never see any bug issues. Online payment is easy.
Great company!
I would like to know more about coverage. My husband took care of this account but has passed away.
The service is outstanding and can all be attributed to our technician, Andrew
Excellent service and customer service.
Mr Eli is a credit to your company. He is friendly and very polite. He always calls me about 30 minutes before his arrival so I can take my dogs out. He listens to my concerns about my dogs and the pest control. He remembers each time, without me reminding him, to withhold the treatment from the pet area. He cleans the spider webs from the outside of my house which my daughter especially appreciates. Northwest is the first company I have used for any concern about my house and critters, and I am very happy I do!
Your professionalism. Always get a notice you're coming. The exterminator calls when he's 10 minutes away. He asks are there any problems. Then he treats the entire outside of the house. And the product works.
I APPRECIATE YOUR SERVICES
The techs are great and are the reason I’ve been a loyal customer for so long. However, the office staff is extremely unprofessional and I would rate them a O.
Your treatment appears to be effective as I don't see bugs.
I am very happy with my service technician Austin. He is the best. Very knowledgeable and always willing to go the extra mile to insure his customer is satisfied with Northwest services. I have been a loyal customer for a few years and stay because of the service I receive from Northwest and Austin.
I am extremely happy with the service and results. The technicians that service my properties are excellent and knowledgeable!
On time
Kind
Efficient
Excellent service. My service guy, Kevin, is great. Anytime I’ve seen an insect he has responded and returned. This service is true to the saying, “satisfaction guaranteed,”
the office always answers calls quickly and politely.
The technicians are always friendly and knowledgeable.
I have been and am impressed with Nate Tico. He is very professional and has the ability to clearly explain things. I am very happy with his serivve.
The GREAT CUSTOMER SERVICE! The Technician are on time courteous, most importantly they Do their JOB. We appreciate your reminders as well to help us stay on track. You actually listen to our concerns with the service areas in our home. Keep up the GOOD WORK!
Jason was a wonderful service technician! He was friendly and helpful and my dog loved him! Would highly recommend Jason and all the NW team that I’ve dealt with from Jaime to Maddie in the office. They’ve all been great!
Kevin always provides awesome customer service when he comes out to service my property.
Very customer oriented.
I don't have bugs@ amd the people are very kind and accommodating.
My service rep is friendly and considerate, calls before coming, etc.
The service technician was polite and professional!
Always notify me when you are coming - very prompt and courteous
Friendly, thorough service.
Consistent, professional, pleasant
Quick response. Professional technicians. Quality products and installation.
Great service
Everyone is friendly, knowledgeable and more than willing to help.