Customer Testimonials
Convenient pest service easy to get along with
Consistent and reliable
People are awesome! Kevin is great and the office people sent me a card for a surgery I had. Amazing!
Prompt service, ease of scheduling appointments, professionalism of staff
My service technician is ALWAYS checks with me to address any problems I might be having. Customer service is always great!
Adam is thorough, polite, proactive, and his work ethic is impeccable. He represents everything we have come to love about Northwest.
Adam is great! Helps resolve any bug issue we are having.
Efficient
Victor was stellar! He communicated with us ahead of the appointment and left detailed notes after the service was completed. We enjoy how well he takes care of our home.
Northwest notifies me to date and time they will be arriving. They give me a detail of the work to be done. The person who does the work explains what type of spray he will be using. Satisfied overall with Northwest.
Northwest always notifies me in advance of the date they are planning to come out for my service. The technician also calls me about 30 minutes prior to arrival. This allows me time to put my dogs in crates or special rooms while the technician is here. The technician always does a very thorough treatment and thus far we have not have any problems with termites.
Adam is always polite, punctual and knowledgeable.
I had a fantastic experience with the wildlife removal team. Brian was friendly, personable, clearly communicated with me about my house....you can tell he really loves his job. He went above and beyond. Great customer service all around for the entire company.
My service is great! Chris is wonderful in always reaching out to let me know when he will be coming and even gives me a heads up the day of for about 20 minutes out. He is always thorough in the service and answers any questions I may have when I am home.
Efficiency and professionalism of employees and service people
Professional, courteous, experienced!
Perfect
The advance notice of service and the follow up report from the Technician!
Top notch people and services!
Well informed, good customer service.
Reliable, knowledgeable, and fair prices. Your technicians are always kind and courteous.
Our technician Michael is outstanding.
Reliable and courteous techs.
JEREMY, is awesome!!!
Sales Assoc, Aaron, was very professional as was the installation crew!
Always call to tell about their upcoming visits and respond quickly to let us know what was completed during their visit.
Tech was super nice and very knowledgeable. He was also very personable and listened to what we wanted done and carried them out appropriately,
It’s nice to see the same technician each service call. He does a great job!
Prompt, courteous & professional!
Easy to deal with and good results.
Good service. Courteous.