Customer Testimonials
Always very good service.
Friends profession thorough
The techs are knowledgeable and friendly.
Great customer service!
Our technician is a 10+. Always courteous, prompt and professional.
Great service
They come when they said they would.
Knowledgeable, efficient, personable service
Shane Burke is a good man.
I would like to commend Christopher Goodspeed, my technician, for his friendly and professional manner. He is an asset to the company and the customer due to his hard work punctuality and ability to engage with the customer and answer any questions thoroughly as well as follow through on addressing any problems that may arise.
Thank you Chris for your excellent customer service!
Everyone is always so friendly and happy to assist with any problems we are having.
I get a call from Chad asking me when a good time would be for him to come because he knows I have dogs outside. He has always been polite and offers other services when I ask him.
I also want to let you know that your office employees are always inviting and ask how things are going. It's the personal touches that I and my family enjoy.
Thank you
I have used them for pest control for yrs now. Absolutely love them.
Your service is great! I love the service people too. I highly recommend Northwest Exterminating!
Steve always dose a great job and takes care of us !!!
I like how the bug population has decreased to almost none!
Always on time. Do a good job. Friendly.
The technicians are professional, timely, and friendly. The office follow up to make sure the service is completed and for any feedback.
Affordable, reliable, and the technicians are very knowledgeable of what they're doing, and they let you know everything they're doing, and they're very professional.
Communicate well with customers. Paul is fantastic!
Robert is always kind courteous and efficient!
They let you know they are coming and don’t disrupt the landscape.
The 10 was for this appointment. I like Jarrett, the technician that performed this service. He is very knowledgeable and hard working. The best and most professional service that I have experienced while a northwest customer. Thanks Jarrett !!! 10
Overall, however I have been very disappointed in the constant price increases by Northwest senior management. If I could separate the rating feedback I would give the senior management of Northwest a big ZERO for continuing increases since 2022. Because of them I have considered changing pest and termite services.
Thank you to the local Auburn/Opelika employees and managers for their hard work. They are all 10 ‘s.
We have been very pleased with the exterminator and pest control service provided by Northwest Exterminating. Thank you for your honest business, excellent service, and consistency.
Very professional and Rob does an excellent job. With this service I don't have to worry about being invaded by bugs or critters.
I was not advised the service fee was raised, until I got the bill for service
my Exterminator is very pleasant and he calls in advance before stopping over. Thanks for the courtesy.
Ben is the best, so friendly and always ask what or if we need anything, such a great personality and a pleasure to see him when he comes in
Sherri Hildebrand
Office Manager
Oak mtn Championship Golf Club
We love Shane. He always takes good care of us.
Your service techs are the most professional and personal, both at the same time. They are very knowledgeable and always go the extra mile to make sure we remain pest free. I have dealt with ya'll personally, and professionally and both have been fantastic.
Do a great job, and you can count on them !!