Customer Testimonials
Outstanding service from Austin in adjusting my bill.
1st - Archie was great. He was thorough and offered extra advice about things I could do to make areas less appealing to roaches(He specifically asked about an upstairs bathroom and if it got used much. I told him it almost never gets used and he suggested I be sure to run the water occasionally in the sink and the tub faucet because those can be spots that attract bugs if they don't get used) I could tell Archie genuinely cared. That's the kind of extra little thing that I appreciate as a customer. Communication was on point too. Archie called ahead of time to let me know he was on the way when he came back out to treat a problem area. If you keep guys like Archie around then I'll continue to be a customer.
2nd thing - I had some questions and was able to easily talk to the office manager Jeremy. I cannot overstate how refreshing it is to just be able to have a conversation with a person like Jeremy that's familiar with my account and the services and can easily answer questions/concerns and takes the time to explain things so I have a better understanding.
Very happy overall with the services.
We have been with Northwest Exterminating for 4 years & will not go anywhere else for pest control! They are consistent & stay in touch with us, always calling ahead of time for our service & showing up exactly when they tell us they are! The technician we have always had, Jace, is PHENOMENAL, always courteous & very thorough & friendly! You can't go wrong choosing Northwest Exterminating!
Quality inspections and very nice and professional service representative, James Roden.
Our technician, Bill, is very thorough, courteous and friendly. Also an A+ job.
The Stellacci Family
We appreciate Chris. He does a great job, and he is always willing to help and do anything that we ask in an effort to assist with our pest control service.
very good work, never any bug any major bug problems.
Prompt courteous employee
The professional and timely manner of work done by the technician as well as the information given.
Appreciate everything y'all do for us.
Erin Kelly
We have been a customer for several years! We have been very satisfied. Always kind and efficient.
Casey does a great job taking care of our pest control needs and is extremely courteous
Appreciate timely notification of services. Professional staff.
Very effective.
Dedication to the customer
Efficiency and caring!
Excellent company. Very trustworthy!
Friendly on time throuo
Efficient
Very satisfied with “Rabbit” my long time technician. He has always done a great job over many years !
I have been using Northwest for several years
I have been very well pleased, thus fa
Expediant
You’ve already got the heart of a great testimonial, Deb—your story is authentic, specific, and full of trust. Let’s shape it into something that Northwest could proudly showcase on their website or marketing materials.
Here’s a polished version based on what you shared:
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“I’ve been a loyal Northwest customer since 2012, and it all started with an honest inspection that saved me from buying a termite-infested home. That level of integrity made a lasting impression, and I’ve trusted Northwest ever since. Keith has been servicing my home for most of those years, and his professionalism and consistency are unmatched. The fact that he’s been with the company for over a decade speaks volumes about Northwest’s values and the quality of their team. I couldn't be more satisfied with your services!
Very easy to work with in regard to scheduling and rescheduling appointments. My technician Mike is a super nice guy and always tries to solve any problems that I have on the inside and outside of my property and is very cautious because of my cats.
Sales and service was great. Minor hiccup with billing, but they took care of me.
always ready to provide services
Efficient and timely.
Service is consistent without a lot of input from the customer. Any issues are brought to
the attention of the customer. If there are no issues the customer has a notice to that status.
Friendly, competent service.
Efficient and good communication