Customer Testimonials
Austin is very helpful, knowledgeable and considerate of my home. I also like/love that I don’t see any bugs!
Prompt and knowledgeable
We are confident that our house and yard are pest-free thanks to SawyerPest/Northwestern Exterminating.
Recently, we had our crawl space encapsulated and a sump pump installed by Sawyer/Northwestern Exterminating. Keith, our technician, kept us informed about the progress and explained each step of the encapsulation process. Keith and all the technicians who came out were very detailed and informative. Thank you, Keith. The crawl space looks great now.
Andrew and Laura Sam
They always send a notice what day they are coming which is very nice to know especially if you have questions or something to point out
!
Friendly customer service, consistently on time and great communication
Very professional
Devin is great!
Martin did a great job. He solved my ant problem. He went above and beyond my expectations. I hope he will be back when I am due again per the contract. Thank you Martin. Great ambassador for your company.
Service is always efficient and good quality. There is always good communication about the service times and activities.
Friendly employees. Timely and efficient service.
I have consistently had good service from Northwest over the years. Dvante James introduced himself as my new service representative and gave me his card. He was polite and friendly and asked me a few questions about my regular service and any issues I was having before he started the service. Since this is an individual who will now be treating my home on a regular schedule, this was a great start.
Good communication
Quick and easy to work with.
Always prompt and does what needs to be done.
Thank you for your service
Happy with service. The tech that comes out is very good and friendly. No issues with critters.
Chris Hoehn was very polite and professional, and gave great advice. I appreciated his service.
Always so friendly, punctual, kind & our service tech very kind & knowledgeable,
I am sure we have mentioned it before, but our tech Rasheed is first class. We look forward to seeing him every time he comes. He always checks if we have specific concerns, and is very thourgh. He is always upbeat and a pleasure to talk to.
The communication of upcoming visits, and helpful service when I have requests.
Everyone is always pleasant, professional and couteous. The servuce techs are thorough and efficient.
Good
Courteous, thorough
Courteous, thorough.
Arrive as expected. Diligent technician. Clear explanation of performed work.
Great service. Quality product and great technician
Our Service person, Joseph Cowart, is always very professional and thorough in his treatment appointments. We are very pleased with our services.
Jeff calls and schedules a time that works for me. He asks if I have concerns and always addresses those concern. He is personable and friendly. I've
Been using Carolina Pest for many years. I've never considered anyone else.
Reliable, respectful and addresses any issues I may have. Always pleasant!
Courteous. Professional On time.
I want to acknowledge and recognize KC Jones, who is an outstanding service provider with Northwest that consistently listens to my needs and pest issues, and goes over and beyond to solve them. I'm grateful to Northwest and to KC for taking time to answer questions, explain solutions and talk through issues and his ability to text or call and stay flexible on communicating.