Customer Testimonials
The team, from those who answer the phone to the technicians, is very courteous. They have great follow-through. The pests are kept away, and our crawl space remains sealed and dry.
Your technicians are efficient and friendly. Eli is thorough and his efforts are appreciated.
I would like it if there was more consistency in advising about visits. I used to get a call to actually schedule pest control, but now i get a text only on the day of service advising they are on their way. With the technician schedule changes, it's necessary for me to be home to advise on where we do not want chemicals.
The person who does the service is what makes the difference. In our case it it Taylor Butler. He really seems to care.
Great people and service
You kill bugs!
Perfect services. Tech person works very nicely.
Our technician, Bill, arrives on time, always asks if there are any issues to be addressed, does a thorough job and is pleasant and professional. I am very pleased with our exterminating service.
Your staff has excellent customer service!!
Communication and execution.
Chris is awesome!
Prompt and professional. Chris is very nice and does a good job.
All the staff is always so courteous and quick to get back to you. My tech did a thorough and wonderful job. I highly recommend Northwest.
Dependable nice and go the extra mile to find out what you are having problems with.
Robert Rossi is Awesome. On time, does a Great job and Always let me know when he is coming to do the service!
Constantly have other companies showing up at the door. I don’t even listen. I say no thank you. We love Carolina Pest.
Always on time, always calls ahead to alert you they are coming. Very courteous and yet professional. I would recommend to everyone.
Professional service! Very knowledgeable service techs. Thanks James!
They still conduct business like a local company that wants to help their customers. You either have that or you don’t. They do—and it shows.
very nice and thorough when they come .
Very efficient and explained thinks fully
Did a fantastic job very friendly
We were very satisfied with prompt and courteous service
Great company
Very efficient and professional technician.
Showed up when scheduled property manager was satisfied
The service was very professional and right on time, as they said it would be!!!
Appreciate the call to notify me in advance of service.
Whenever I get notifications technician will be here they are on time. Chris has been my technician for years very professional.
Quick and to the point of service. and employees are so nice and very helpful. We had the same guy our service for years and he is the best.
We get a quarterly reminder. Scheduling is always easy. The people we speak to are always friendly and service oriented. Our exterminator Russ comes in and does a thorough job.
If something comes up between visits, Russ comes over the same day to take care of it.
Previous companies we tried had some pretty creepy exterminators that i wasn’t comfortable with. Not the case with Northwest Exterminating! We highly recommend them!
Prompt and cordial service.