Customer Testimonials
Personal service, attendant listens with care
My pest control tech Kevin always calls/texts before his arrival and comes when promised. He takes care of any pest needs and concerns.
Efficiency, courtesy and fast response
Local company- Great Service
Great service by technician Steve and an excellent and professional business. I can recommend without reservation.
Our service person, Scott, is kind and reliable and professional and trustworthy. Wouldn't want anyone else in our home to spray. Although I did like the cost better before Northwest bought you out and raised the prices.
Consistently professional scheduled service visits using effective solutions for treatments.
Great thorough friendly service every time
Friendly staff
Very good
Scheduling is easy. Technicians always friendly
Quick and regularly scheduled. Will spray for pests when needed. Courteous technicians call when they are on their way.
Very thorough. Personable and professional.
All the problems I have had in the past 5 years have been corrected with a kind and professional manor. They have taught me things the have been very helpful. Right now there are no bugs in my home!
They do a very good job
profession, good communication, on time and great service
Steve has been an absolute pleasure!! He is the best of the best and I am so thankful for him
Friendly and reliable
The prior notice with the tech’s name etc. Friendly and considerate techs. Quick and effective!
Travis is very thorough on any callbacks. Overall, great service.
I like the friendship they work onsince I am 86 years old I like to feel as they have my best interest at heart.
prompt and courteous
Scheduled service keeps are home bug free a great percentage of the time between treatments
Very thorough and clean. Able to address my needs for getting rid of bugs
We are very glad to have our service person, Radshid! We have been with Northwestern for about 10 years and are very pleased with the service. He always gives me a call to tell me he is on his way to the house and that gives me a chance to tell him if I am having issues.
Thank you!
Every time that have to call for a service the technician always goes out and corrects whatever is wrong immediately.
I appreciate your excellent communication, follow up, and most of all the quality of your work. You've taken excellent care of my property for over a decade!
Special compliments to Trent, who has become my go-to resource for all things pest/critter related.
Service has always been very reliable.
Helpful and friendly techs come to my home and keep me informed of any issues.

Customer service is outstanding. Have been a customer for years. Though this last service, the tech texted when he was on his way and I responded and asked him to do something g about nests on our back deck and nothing g was done. I never received a response to the text.