Customer Testimonials
Your representatives are always polite and thorough.
Excellent rep.
Good communication
Courtesy
We have been with Northwest about 20 years and have been pleased with the service they provided. The technicians are always very pleasant and explain what they are going to do and before leaving, tell us what they did. LBM
Prompt, knowledgeable and friendly.
Great service rep, very interested in our needs and quick lot respond
They take their job seriously.
The staff were all extremely polite and informative. The work was completed in a day.
Brad is always so professional and polite. He goes out of his way to satisfy all our need for pest.
They come on time and do what they promised they would do.
friendly tech and thorough inspection/treatment
Easy to schedule, competitive rates, knowledgeable personnel.
Very good service. Very respectful.
Mitchell arrived, was very polite, answered my questions, inspected traps inside, put some little plastic trap on a counter in my kitchen to rid me of my ant invasion. He then inspected the traps in my garage and found very little invasion of insects. Lastly, Mitchell instructed the termite traps outside and dusted down the eaves and doorways. Mitchell had been the “inspector” who has come to my house the last few times. I recommend him highly for his neatness, patience, efficiency and effectiveness.
All of the things I already submitted about Mike!
I’m always notified of arrival time. And always get great service.
We like Daniel. He's now knowledgeable, professional, and friendly.
The service team and administrator are always friendly and flexible with my scheduling needs. When the technicians come on site, they always are great at communicating, asking questions or provide education on my insect eradication concerns.
Green and environmentally friendly
We are very happy with our service.
Great communication. Friendly service
Excellent Service by Adam
Raul did a great job! He took care of everything in the most professional manner!
I have been with Northwest for approximately 25 years. We had a termite bond with this company and pest control service. We just sold our property/home and the transition was a bit bumpy until I spoke with Alpharetta Office. I cannot remember her name but I believe she was Branch Manager. Absolutely got me through a difficult time as we all know how selling can get. I am so grateful to her service and help especially needing our termite letter so quickly. Outstanding office and people even better!!! Thank you most kindly. Kathleen Armstrong
Same reliable service tech every visit
Dependable and courteous service.
Very knowledgeable technician who is friendly and ensures we are pest free.
Professional, Courteous,great job.
Professional, on time and courteous.
custoer service
accountability
dependable