Customer Testimonials
The staff is nice and friendly .
Great
Everyone is friendly and respectful. When there is an issue, someone comes to the house as soon as possible. Never have to wait long
Lorna did an excellent job treating the outside of our home. She explained everything she did before she left and even gave the dog a treat.
We really appreciated Daniel’s approach in dealing with the ant problem. He was extremely responsive and proactive. He visited our home multiple times and kept checking in. There was a sincere desire to solve the problem and that is an admirable trait. He exemplifies a real service provider.
I also want to recognize your organization for the extremely polite representatives on the phone. Any time we have called, we almost immediately get someone on the line and they are super nice and helpful.
Keep up the good work.
Dave Chatterjee
939 Olmsted Lane
Johns Creek, GA 30097
All ways call/text to let me know what day they will be at my home and serviceman calls to let me know how far away he is before arriving.
Wonderful customer service
Rabbit is great and y'all come back out for touchups whenever
Dakoda was very informative and listened to my concerns and treated areas that needed attention.
Dependable, always friendly, and takes care of my pest needs.
Our service person, Adam does an outstanding job.
Friendly staff, great service, on time always.
Responsive
The customer service is awesome! They are concerned with customer satisfaction.
Northwest is reliable and always helpful in answering questions!
Personable technicians, complete coverage, responsive to our needs if/when we had unwanted pests
The associate was knowledgeable and took care of everything I was concerned about.
It was done well and my special notes were followed.
The personalized attention to detail and exceptional customer service. Rashid is the absolute best!
John goes above and beyond! Highly recommend.
My technician, Michael is amazing. He is responsive and works hard to solve every problem we have at our residence.
They do a great job! Always on time.
Great service for a pesky wasp issue. The technician was prompt and handled the problem. He also came back the next day to check and applied another treatment for the stragglers. Then, he called me 3 days after just to be sure all was well. Great price and just the best company to do business with. Really appreciate Norhtwest!
They show up on time
Chad is awesome - very knowledgeable and thorough in his work and provides outstanding customer service!
prompt and excellent
Chris did an excellent job at our home as usual. He called before arriving, arrived on time and walked me through the process of treating our house.
Always very kind and do a great job
Great company & people to work with. Great service. Highly recommended.

Receiving a call before they show up.
Service can be done even if I'm not at home.
Effective.
Quality people, do a good job.