Customer Testimonials
I am a Property Manager for a couple communities and I have nothing but good things to say about Northwest! They were competitive with pricing and their team worked with us on a Termite job, very knowledgeable! Would recommend them to other business owners or local residents! - Rachel Stewart
Very helpful and knowledgeable
Nick, my service tech is professional, friendly, and great to work with me on scheduling.
We have used your company for many years and we love Rob
Damon is the best!! He is very detailed and makes sure the customer is satisfied.
The service technician was very professional and helpful.
Great communication! Technician was professional and did a great job! Thank you!
Friendly service
Phenomenal service
Eric was very nice!
My Service Man Chris Had Been Top Tier Customer Service Since I Started This Service With You Professional Knowledgeable And Timely He is The Number One Reason Why I Continue Being A customer
Excellent and reputable company. Always on time and efficient.
Jay
Vert professional, listen to customer. Great customer service.
Very easy to work with and around their customers schedules. Also the staff is very helpful and professional.
They were prompt, thorough and professional.
Everyone is very professional and eager to answer any questions you may. Ethan took time to describe each step of the treatment process.
Very good service and always on time
Our technician Chad is always reliable, thoughtful and accomodating. He goes far beyond the basic service.
We are always glad to see Chad.
I mistakenly sent an earlier message- thinking the surveyi was sent by another comapny. Apologies for carelessness.
Name removed
Professional and friendly.
Trent was very knowledgeable about a carpenter ant infestation. Talked to other companies who sent salesmen who had no knowledge on chemicals that would be used and the nature of the pest.
Very knowledgeable about keeping home protected
Northwest staff are friendly and helpful. They will always have their customers best interests at heart. Their internal communication is impeccable. The staff from front office to tech to tech, keep each other informed about what is happening with your account. If they have to turn it over to another division, notes are pasted on. Everyone seems to work together.
My technician Chanee does a fantastic job.
Thank you Chanee.
Their service works
Great services, techs are prompt and do a great job.
Jonathan Cox is our regular service person. He is conscientious, thorough, respectful in his manner and knowledgeable about the services being provided. You have a gem in Jonathan.
Lastly, I would say the office staff are always friendly and upbeat when we call. They don't make us feel like we are interrupting their 'busy' day when we have a question. In today's world that is a rarity.
Justin is attentive and polite. Informative .
Very reliable and friendly service.
Consistency