Customer Testimonials
That I am pleased with the protection and results.
Customer Service is always quick to respond, and the pest control representative always ask if I have any issues. He listened and responded.
Outstanding
Paul always gives me a call before he arrives. He is very kind and does a wonderful job. If I need service before the scheduled time I have no problem getting someone to come out. Best of all, Y'all came out when I was about to lose my mind over some bugs that my MIL brought into our home and I didn't have an account with you then. We have used Northwest since that day several years ago.
Steve consistently provides excellent service. He listens carefully, addresses every concern, and makes sure everything is taken care of.
Great communication and willingness to address additional pest concerns. Very friendly service.
They provide a great service for the price. Roclyn is the best. She's helped us out when we struggled to keep our service. Paul does good with treatments for our home
Our quarterly services are going fine.
Responsive, friendly.
Grea5 service as always!
Good communication and straight forward
He always calls to remind me his coming. He does a great job. He takes care of any problems we may have.
We are very happy with our services from NorthWest!
Bill is good and always positive.
Audrey is very good
Individuals that provided the services were very cordial and professional.
I appreciate the notifications of upcoming service visits.
Easy, and very communicative. Never have a pest problem. Jacob is great!!
The technician was friendly , respectful and performed the job well,
However, you should know that the scheduling, was another story.
Poor communication and attention to detail. Name and address misspelled and wrong contract was sent.
Professional. Conscientious. Friendly. Reliable and on the way text.
The technician always calls to let me know when he is coming
The technicians are very good answering any questions we might have and are finished in a timely manner.
Efficient
Great service and personal
Everyone is very nice and professional. When someone arrives for the treatment they always ask if I have any specific issues and they explain what they are going to do. Always on time.
We have been using Northwest for over 20 years. We have been very happy with the service. Will does an excellent job. I can’t remember the name of the guy who serviced before Will but he was excellent also.
Everyone from the person who took my call to the actual exterminator was so knowledgeable and so very friendly. It instantly made me feel a lot calmer about our situation because they clearly knew what they were doing. I’m so glad we decided to go with this company over others I spoke to.
Kurt is the reason I stay with NW
I have the same technician who knows my name and my property. It’s nice to not have to retell everything every quarter service to a new tech.

The customer service that we receive each and every time by Joseph Murray is outstanding!