Customer Testimonials
I don't have to worry about bugs invading my home. Casey and Taylor are very knowledgeable. When I have questions they answer them and adjust their spray when needed They are very friendly and I feel they really care about doing a good job. They are an asset to your company.
They let you know there coming They are friendly seem to care enough to do their job and help their customers to get rid of their bug issues they just want to satisfy their customers
Devin has been a pillar of my community providing extermination services since my home was built in 2022. He is always respectful, explains things in a way that is clear, and is genuinely concerned about ensuring the property is covered for pest control. I love that the prices, though they went up from when I first signed on, remain affordable, especially in this economy.
I wish they did wildlife investigations. When I thought I heard something in my attic, they said that they do not do wildlife, not even investigating. I found another company that did check my attic and almost signed on with them, pending my reemployment. However, I remain with Sawyer. Devin is the main reason for my loyalty. If he leaves, I will know no one else at the company and thus have no true reason to remain loyal outside of consistent service, which is of course due primarily to me paying for it.
I love stability and seeing that Devin is still a part of the company, from a time when I was new to NC and just bought a home and did not know who to trust for what (pest control, lawn care, etc.) it is nice to see that he remains with the company. By his good energy and vibes, I feel he remains at the company because they remain a good career endeavor to stay and so with that said, I will stay.
Everybody that services my home is very friendly and very efficient and listens to needs!
Cost of service and dependability.
Customer Service, friendliness and reasonably priced
Very thorough, informative of what service they did and staff professional and friendly
Staff is very professional and service agent was very knowledgeable and professional.
Happy with the service.
We've had Northwest at two of our homes since moving to Georgia. They are very responsive whenever we have had an issue and the problem resolves almost immediately. Chris always calls to let us know he is on his way so that we can discuss any problem areas before he gets there. We wouldn't use anyone else for our home extermination/preventative needs.
Consistent and available when needed. I have been a customer for years.
The green treatment is safe for our dog. Kurt is great about letting us know when he's coming. No complaints at all.
Friendly Technicians
He was courteous and completed the task quickly.
Friendly personnel
Excellent
Very helpful. Courteous. Do a great job!
The staff and service is always thorough and kind.
Prompt and dependable.
I like DeAndre's thorough approach inside and out to get rid of roaches.
Our technician (Kylen) is very conscientious & thorough and we are very pleased with his service! Kylen is also very accommodating and pleasure to talk to.
Everything
I like that we have the same professional come out every three months to take care of the bugs and webs and spray, etc. They know our property and our concerns. They called to let me know they’re coming so I can make sure our dog is inside, feels very personal.
That is not toxic for our birds and small animals. The employee is always so helpful and nice.
Consistent and timely communication prior to every service appointment t!
Very knowledgeable, professional and committed! They are the best!
We had a miscommunication but NW jumped on it amd we are back on track! I would recommend them for any house, but especially older ones.
Great service… great response… great people
Taylor was very polite and professional. He did a great job.
Great people and great communication. Services were very fair priced.