Customer Testimonials
Fantastic service! Great group of guys!
Joseph does a wonderful job!
Everyone from our technician, Nick, to the staff in the office is very friendly.
SO FAR SO GOOD. THEY HAVE ADDRESSED ALL MY CONCERNS AND CAME BACK JUST LIKE THEY SAID THEY WOULD.
The customer service and the overall service from my technician. Northwest services meets my household needs. Great service!
Very professional customer service and technicians.
Well maintained service with notice of arrival of technician.
It starts in the office anytime I've called to schedule they are always very nice and accommodating. Our technician Rabbit always on time and very professional and very attentive to his customers.
Customer service communication.
I like that I am notified of when service is going to be done, and Scott calls when he is in the way. He is friendly and does what needs to be done.
Very dependable, they treat both inside and outside to take care of your pest. Technician is very friendly and will answer all your questions.
Nothng specific - followed directions as to spraying to suit me indoors.
Dependable very , professional always on time
Asa is very professional, personal and concerned about my concerns!
Professional
Technicians are professional by being courteous, on time, and thorough. Morgan took the time to explain issues and my billing. I have confidence in Northwest.
Very thorough, professional and courteous.
The service agent is trust worthy so I don’t have to be present.
The technicians are very knowledgeable and friendly
Does a great job and a very friendly guy
They work.
Value for the money.
The technician was so friendly.
I will say that James so that he was the right person to handle our the issue we were faced with. He showed that he had the knowledge required to under the the issue and came with a sound plan to solve it. He also took the time to talk to the homeowners that was dealing with issue and gave confidence that it would acted on and resolved
Communication is superb with a text a few days in advance.
Being able to work out a day/time expected for service is fantastic
Corey is a no-nonsense guy who gets in and out quickly.
Timely and efficient
Promptness and friendliness
Really appreciate the timeliness and communication of technicians. James called in advance to confirm timing, and beyond confirming adjusted timing within the appt window when I mentioned I’d possibly still be on a meeting. Also appreciate that he listened to the particular challenges we were having around ants and addressed that in addition to just standard treatment, as well as provided guidance on cautions to take for my pup per treatment areas.
Both Michael and Colby display very professional and personal demeanor. They are respectful and respectable young men. They have educated me in regard to my wildlife concerns by answering my many questions My experience with them as well as Steve and Lynette, both with whom i I have spoken to on the phone are all equally delightful. It is my pleasure to express my positive experience with each of these employees of Northwest Exterminators🪤🐁🐭
Thank you for the thorough treatment and explaining the services!