Customer Testimonials
Professional, proactive communication, services gets results.
Your employee staff is stellar, personal and prompt.
Very cordial and friendly technicians.
They were all very helpful, efficient and thorough.
They did what we asked of them. All of the staff from the office to the technicians were courteous and polite. And did a great job of eliminating our misquote issue.
Real down home customer service!
Maintain a regular service pattern; confidence in technician; brand.
They do a good job and never any issues.
Friendly professional folks who do what they say will be done.
Prompt and polite staff
The professionals who serviced our home were punctual, very polite and efficient!
The services are completed like clockwork, and we don’t have to be at home. If we are at home they will gladly come inside and treat the inside as well.
The serviceman was very friendly and knowledgeable
Your people are veryy friendly and knowledgeabie. And I haven't seen a roach in I don"t know when !
Very timely, extremely courteous and friendly. Took care of every need quickly and worked with us on our situation. Could not have asked for better service.
Timely, friendly and efficient
We have no complaints at all.
The promptness of the technician and scheduling of the services is exceptional. I called the office to inquire about treatments for bugs after seeing several in and around the house. Since Northwest already has our termite contract, they were naturally the place to call. I was impressed that they were available to come out the next day to treat for bugs. Jaiden was extremely knowledgeable and thorough. He also scheduled a follow up for next Friday to see if we have any further issues after the treatment. I would highly recommend Northwest.
Thank you
Damien is great person to service our home. He knows what to do and he's very good at his job
Russ is the best. Make him president of the company (but make sure he still services our home).
Friendly quick and quiet service tech. Great attitude and performance
great people and great bug getters!
Bill McCracken does a great job. He is thorough and knowledgeable. He always courteous and takes time to listen to his customer's concerns.
Very professional. Done right the first time around. Seeing a reduction in bug activity
I’ve had the same inspector for the past 5 years. That tells me they treat employees well and helps me build trust in the person who comes to the house.
This year, we had to renew our treatment plan, and the 2 guys who came to install the equipment were both polite and respectful.
As with everything, costs were higher but I didn’t bother looking into other companies as I have been happy with Northwest.
done a good job
Very personable.
Ethan was very professional and did a good job. So far it has definitely helped with the spiders.
Very punctual and po;lite
Great friendly service
Friendly, reliable and very thorough. Been using them for 14 years.