Customer Testimonials
Prompt service and thorough explanation of what was going to be done.
The customer service, explanation of service, ease of use, and price were great for my needs.
Good customer service
Always a great service and team! Products are great, do the job and keep the bad bugs away!
Friendly fast personal and complete service who are respectful of property owners.
Proactive and professional.
Prompt and professional service
Quick turnaround and super knowledgeable staff! Our technician was respectful and did an outstanding job around our house.
Excellent service
My husband and I receive excellent customer service and treatment of our home from Mr. Robert at Northwest. He always takes the time to explain and listen to any of our concerns and addresses them accordingly. We thank him and Northwest Ext.
The entire team has amazing customer service and are very polite.
Very available, easy to reach and schedule. Always come back until the problem is solved.
Our technician Travis is very knowledgeable about pest control and what he does..He is always prompt, polite and courteous. He is excellent at what he does.
I like that they are very meticulous in their work and answer all my questions and concerns. If I have a issue in between treatments they come back out and address the problem at no charge. Always friendly and on time.
I appreciate the responsiveness to my needs for service in between the regularly scheduled service days.
Team members are friendly and knowledgeable. It's nice to be able to talk to a local shop instead of a national phone center. Fast quotes and chemical and bait options.
Friendly staff that are always on time!
Service is excellent! From Julie to Rabbit!
Quarterly service is dependable and prices are reasonable at this time. The office staff as well as the service technician are very friendly and accommodating.
Technicians are always prompt and professional. Customer service is great. Never a problem if you need extra visits.
Dependable and great communication on service !!
Asa is awesome! He has been coming to do my pest control for 3 years. He is always so kind and professional.
I love that I keep my same technician. Brad is the absolute best! I also love that when there’s an issue and I call, I am able to get on the schedule right away.
Fast, curious & professional.
Spider man comes and takes care of our facility in a timely, professional manner. He's always friendly and productive.
Prompt Service , Knowledgeable Tech, Thorough Service , and Friendly Representatives.
Jay is great.
We were very pleased with the service of Taylor on Monday, March 31st. He was very thorough in his attention to detail for our home. We have been customers for over ten years and can attest to the excellent service we've received by the complete absence of any pests inside our home in all that time.
there quit and reliable serves

Overall using northwest has been easy, effective and affordable for my family in two different houses over the past few years. Justin specifically has been very helpful to us as we've had various questions recently about mice in and around our AC unit, cockroaches, ladybeetle infestations, and expanding our services this spring to include bee and mosquito coverage. All of which were handled promptly with him giving us all the info to make sure it was taken care of.