Customer Testimonials
Technicians are very pleasant to work with. Even if you call the office everyone is always helpful
i have dealt with northwestern for over 18 years and i aways get good service
Good about calls and information
FRIENDLY PERSONAL SERVICE , THEY GET THE JOB DONE IN A TIMELY MANNER!
Flexible
Fast, easy, and friendly
My technician Asa always goes above and beyond. Removed a wasp nest for us.
First name removed staff was professional, on time and he listen to my concerns. He demonstrated commitment to his work and went First name removed extra mile. Thank you,
Tim was very polite and pleasant. Have been a customer for many years. He has been to my house on several occasions and has always been pleasant and professional.
A quick response
Jay is personable and efficient. He does excellent work.
Great professional, friendly, and knowledgeable technicians
Quick and effective
Pest Control Serviceman is very knowledgeable and courteous. He is always on time and ready to perform his job promptly and properly . My tenants all seem to like him and all is good with our property to the best of my knowledge.
Great Job
Professional & dependable
Services are prompt..courteous..professional
Courtesy of technician, Quentin. Sincere concern for assuring that customer home is properly treated.
Great service
As customers of Northwest Exterminating, at one point we were swayed by a sales pitch from a competing pest control company that they treat a larger area of the yard and more frequently at the beginning, which we thought might help with an ongoing problem of ant trails finding entry points to our building structure. We were having second thoughts, however, about being too heavy-handed in destroying the natural ecosystem of our environment, including pollinators, food for birds and so on, and were also not impressed with the responsiveness of the other company in comparison with Northwest. The staff of the Tucker office, specifically Michelle Caruso, contacted us and they all impressively went out of their way to address some of our concerns and try to win back our business. They made several extra visits out to our house (including Branch Manager Emily Garcia and technician Mitchell) to try to locate the ant nests and also to replace the old rodent boxes that we had. The services we receive from Northwest include outdoor-only, eco-friendly pest control treatments, annual termite inspections with bait replacement, and maintenance of seasonal In2care mosquito buckets with no mosquito spraying.
We appreciate the proactiveness of the Tucker office and feel we have done the right thing to return as customers to Northwest. Thank you, and we look forward to a good relationship in the future.
My rep is professional, helpful, and very skilled.
The employees are awesome and helpful.
Mike was great
Chad cares about doing a great job. He makes our experience with Northwest very satisfying.
Robert is really great, very knowledgeable, helpful and polite.
Consistent & good communication.
You are punctual and I am satisfied with your work even though I am not home most of the time.
You get all the webs down and treat the yard. Put out new traps in house & garage and take care of ants that were on front porch. If I have any problem I just call and you come out.
Keith your service technician is very knowledgeable, thorough and does an excellent job.
Easy to schedule appointments for regular quarterly service. Brian is great! Answers all my questions and is thorough with spraying and putting down traps in heavily trafficked areas.