Customer Testimonials
I am a repeat customer of Carolina Pest Management in Charlotte. Jr did a good job inspecting my crawl space for termites and making recommendations. I knew exactly the termite prevention treatment I wanted to use and Jr gave me a quote on that. On treatment day, I was happy to see three workers. I verified that one had a pesticide license. The guys got right to work and did an excellent job. However there were some equipment issues. A hose clamp came loose on the truck and for for a minute or so, it pumped the termiticide solution (Termidor) onto my driveway and one of their trucks. The lead technician quickly washed it off and apologized. However, another part on a pump broke, so they had to transfer from one tank to another tank in order to finish spraying the termiticide. The lead tech apologized for the delay. I know equipment problems can occur, so I did not see this as a problem. I was happy that three technicians were there to handle everything and they did a good job. I will definitely use Carolina Pest Management again and will recommend them to my friends and relatives. I am a very pleased customer.
Stephen is a very conscientious worker, asking question about current situation and offers options for treatment
Technicians are knowledgeable and personable. The company is responsive.
Korey our tech is the best!
The company employees are always on time, friendly and reliable
Northwest is a great company and Justin is an amazing technician. He is very thorough and goes above and beyond to take care of our home.
Northwest Exterminating has always been very helpful and sprays when needed. Appreciate your service. Thanks!
Prompt, courteous responses. Effective treatments.
When you have insect problems, you always try to get a technician to come within two days.
Also, Taylor does a fantastic job.
Marilyn Berry
Technicians are prompt, profeesional and very thorough
Johnathan was very polite, asked us what we were having issues with, and explained everything he was going to do. Very knowledgeable.
Professional and prompt
I love y’all’s attentive service and attention to detail!
Technician Shane is always prompt. He listens to any concerns I have and does a great job.
Customer for long period of time very professional alwaysdo what they say
Jay is great
Chris always addresses our needs for our yard and keeps us informed on what to look out for.
Everything
I appreciated the technician who was patient and courteous to me and my disabled brother. His speedy work by getting the job done in time and let us know that he'd finished. He explained that a few bugs may still be around for awhile, but they will die. I only have seen 3 bugs in my room and my brother hasn't seen any.
There always nice! Give a 10 minute warning to Sheng they're coming which is so nice. We love them!
they show on time, friendly and answer questions as they arise.
I see the same people every year and I think that is a good thing as I trust and depend on these men to keep my space clean and safe
Justin provided friendly and professional service, and it is always a pleasure to see him.
Always good service
Prompt, Respectful, timely report, no insect or termite issues.
You guys are the ONLY ones who know how to deal with moles and voles! I know how hard it is to control these pests! Thank you!!!
Friendly. Helpful
Matt comes in and treats my home quarterly. I have not seen or any evidence inside of my home.
Our tech Phillip is always super nice and polite and does a great job. Also, usually do not have any problems with pest issues! Definitely recommend!
Friendly courteous employees.
They were there when they said they would be.