based on 1968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Just the way yall take care of the clients.
I’ve been coming for a couple of years. Every time, my son and I receive great service! Hairstylists listen to what I want and execute flawlessly!! Great service. Yasmin was amazing!
Friendly, relatable, and accommodating stylist.
Every haircut I have had at this location has been great.
close to house; rarely have a long wait; been mostly happy with haircuts I've gotten
Kristin is awesome. Thanks!
Elsa does a great job.
It was a great experience as always. New hairdresser did an excellent job and I am very happy. I’m willing to return and allow her to cut my hair again. Thanks
My 3 yr old was with me for a haircut and his bangs ended up very very crooked. He is very good at sitting still for a haircut so I am unsure how his bangs could be messed up that bad.
I like the way I get treated nicely every time I come in. It's consistent and I never dread walking into a location. Just get a good haircut and beard trim.
Stylists are courteous and responsive to requests.
Sandra my stylist always does an excellent job!
It’s always a very clean and inviting salon. Jackie’s service and cuts are always 10 out of 10.
My hair care professional did a great job with my hair.
Hailey did an awesome job!
My stylist is so personal and attentive to my needs, she is always there to offer ideas and products she uses on my hair. The entire staff are always greeting all customers as they come in and make a pleasant experience overall.
I like their availability and that all the stylists are genuinely skilled.
Excellent service, courteous staff and clean environment
Patty understands me, and I don't go unless I can I can schedule with her. I'm very nearsighted but I like having a beard and mustache. I can shave well enough to keep myself presentable, but for important events, I trust Patty to make me look good. She will even offer to trim my eyebrows.
She also recommended a leave-in conditioner that tames my frizz. The bottle is large, so it may last me the rest of my life. I'm trying to grow my hair out, so I can donate it. I've done this before; there's a place in Michigan that isn't Locks of Love, that makes wigs for kids. My hair has always been baby fine and impossible to style except for a pony tail. Even though I'm a senior, I have p only the smallest hint of gray in my sideburns and temple. This may be my last donation if the gray spreads.
How attentive and knowledgeable the stylist are, how friendly everyone is.
The team @ Kingwood location was super friendly and patient!!!
Lori always gives me the perfect cut!!
The on-line check-in process worked out great for me. I came in got my perfect cut and left. Just like I like it.
Thank you to the Fairfield team for rocking it out!
Eva did a great job! Highly recommend
I like the Online sign in as well as my person that cuts my hair. She does the way I like it.
Anne does a great job!!!
She is very friendly and is a professional.
The facility was very clean, and the ladies were very tentative to customers walking through the door. My stylist asked me I would’ve wanted my hair done and was able to do the style I wanted. She was a great conversationist and everything came out perfect.
Y’all been cutting my hair five years. My wife brought in our grandsons aged 4&5 came in for haircuts. The staff was not nice to my wife and did a bad job & we’re not nice. She will not go back. I shared these comments with Rene.
Follow my instructions and not assume you know it all. I am the CUSTOMER!
The haircut and service during the haircut was great. My complaint is that when I presented my coupon to the stylist, she did not validate it nor did she try to find out how to apply it. The coupon had the location and code for it but for some reason she did not apply it. I like the haircuts there, and coupons such as half off the MVP is a great incentive. But I was disappointed it was not applied this time.
Great service!