based on 2461 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The app cuts down the wait time and I get a very good haircut. The barbers are also very friendly.
Great quality
Quality haircut at a good price.
Professional & friendly operators.
Walked in for a haircut and signed in. Another customer walked in after me. They took him first and told me I hadn’t signed in yet and I’d have to wait. I said no thanks and walked out WhithOut a haircut. I can’t believe they listed me as having one since no one cut my hair!!!
Everyone there was sincere and very customer oriented. I asked for a certain style of hair and showedy stylist what I wanted and she did it flawlessly..I especially love the cost. Anywhere else I have gone in Houston is $50 a cut.
I will be coming back to this shop from now on.
My stylists was also training a new employee and was very apologetic to me for having to go and teach on the register or anything else.
Talented friendly stylists
Great atmosphere and great people
Chloe provided great service to my son and I - very attentive and friendly
Lois at the Magnolia store is great. Very friendly, great haircutter.
Pkeasant personality
...hets the cut on point everytime
Rubi provides great customer service! And recommends great hair products for my son.
Azu, my stylist, was great; she really took the time to understand what I was looking for before she started.
I’ve been getting my hair cut by Arlette for several years now and have followed her from your West Gray store to your Sawyer store to your West University store. I come in every 4 weeks and she always does a great job!
Very professional.
Friendly service
Yes I would recommend fast professional service thank you
Customer service
Rachel was fantastic super friendly and got my haircut exactly how I wanted it!
Mari and her team consistently deliver exceptional service. I brought both of my sons in, and we were finished in just over an hour with outstanding haircuts. We’ll definitely be returning every time!
Quick easy reliable haircut.
Great haircuts and friendly staff! Ability to select favorite stylists is a big plus.
Excellent customer service!
Well done and very timely.
Stylist tried to convince me depression isn't real.
Nancy was friendly and did an amazing job!
Jennifer was great. Not much to improve on other than wait time.
Good cut fast service
Quality haircut and very friendly staff.
Friendly Professional Hair Stylist

I signed in online for appointment and arrived at the store and signed in 5 min before my appt time. After waiting 10-12 minutes I assumed I’d be next. No. I voiced my disappointment with a stylist and she said that I’d be next in about 20 minutes. I said that’s ok and left. Why should I make an appointment if it doesn’t matter.