based on 1317 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Do a great job of getting the carpets clean
Quick work, friendly provider, willingness to go above & beyond.
Heard alot of commercials about Zerorez, but never tied them until recently. They did a FANTASTIC job on my 15-yr old carpet. I was hoping the cleaning would get me a couple more years before I had to replace it, but it's going to last a few more than that. THANK YOU, ZEROREZ!
Thoroughly cleaned what was wanted.
The carpet looked like new again! Arlen did a very thorough job and was a pleasure to work with
Really good and thorough cleaning job; friendly, knowledgeable technician; reasonable prices; short waiting time to get an appointment.
Nice people who always try really hard.
I have always had a fabulous experience with Zerorez! My carpet looks amazing and I can feel how clean it is in my bare feet. I love everything about Zerorez.
So far, carpets look great. Hope stains don’t reoccur 🤞🏼services were great…very kind informative cleaner.
very hard working technician Jarred
is receptive to customer needs
very reasonable in price
The problem areas now smell like cat urine.
Not sure how it can be remedied.
Your young man did a great job and worked very hard! We were very pleased with the results. Jared was very pleasant and efficient!
On time, professional, exceptional service, great cleaning. Very pleased.
The carpet not only looked clean it felt clean. I was soft to touch
Professional and quality cleaning for a reasonable price.
I’ve worked for 2 different Zerorez franchises before and I was always a believer in the process and love that no soaps and harsh chemicals are left behind.
Arnel was a super star. He pays attention to detail and always have a welcoming presence.
He could of been a little more interested in the little details like moving a trash can and doing the carpet under it, or listening during the walk through.
I love how clean my carpet is! I also think that the technician was very conscientious and careful. Thank you.
I really like how much nicer my carpets are after you did them. The only thing that would be better is if the spots in my living area were totally gone.
I loved the results of my carpet cleaning, but for the average customer, it seems costly, without coupons or specials. I can't 100% be sure that I would be a return customer, due to the pricing. My service took around 1 hrs, but it cost around $300 just for 2 rooms and a staircase. Prices for everything are rising so high that people have to pick very carefully what they spend their money on.
Carpet looked new when he was done. He was very informative and timely. Would definitely recommend.
Quality work
The technician arrived as scheduled and walked the rooms to be cleaned. He immediately put the shoe covers on when entering the house. We talked about drying times. He was very professional and competent in his work.
I will use Zerorez the next time the carpets need to be cleaned.
Fast ,efficent. Wear booties in the home. Cleanup after themselves.
Wonderful service ( Thank you Jared!)
Carpets look wonderful!!
Very thorough cleaning job.
Great job. Super clean, super professional, dried very quickly.
Arnell did a wonderful job on the carpet.We have an older dog who like to make designs on the carpet. Arnell spent about 2 hours just on those areas. See you in the spring.
Jared was able to arrive early and he cleaned our carpets in a timely manner with no odor remaining. The carpets were not overly damp and with the 8 hour dry time, we were able to move our furniture back into place the next morning. He gave us brochures that we requested and made sure to ask if we were satisfied with the completed job. He used corner protectors and was careful around furniture that could not be moved. I have already recommended Zerorez to two other family members.

We're very pleased with the services we received from Zerorez! Thank you!