based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician arrived as scheduled and walked the rooms to be cleaned. He immediately put the shoe covers on when entering the house. We talked about drying times. He was very professional and competent in his work.
I will use Zerorez the next time the carpets need to be cleaned.
Fast ,efficent. Wear booties in the home. Cleanup after themselves.
Wonderful service ( Thank you Jared!)
Carpets look wonderful!!
Very thorough cleaning job.
Great job. Super clean, super professional, dried very quickly.
Arnell did a wonderful job on the carpet.We have an older dog who like to make designs on the carpet. Arnell spent about 2 hours just on those areas. See you in the spring.
Jared was able to arrive early and he cleaned our carpets in a timely manner with no odor remaining. The carpets were not overly damp and with the 8 hour dry time, we were able to move our furniture back into place the next morning. He gave us brochures that we requested and made sure to ask if we were satisfied with the completed job. He used corner protectors and was careful around furniture that could not be moved. I have already recommended Zerorez to two other family members.
Carpet seems very clean, and regains life
I love that you don't use chemicals so the dirt doesn't attract after getting my carpets cleaned. I love that you protected my walls and wore shoe covers to protect my clean carpet. Your employee was friendly and helpful and did a great job!
Service man was very conscientious. Did a nice job.
Efficiency and nice staff
No smell
Prompt
clean look and sheen
Friendly
The carpet was very clean and the stains removed.
There was no odor or perfume smell
It was fast
Excellent job. Friendly service. Knowledgeable.
Everything!!
Jared, the cleaner was very professional and helpful in answering all of my questions. He did an excellent job with how old and dirty my carpets were. I will definitely use your services again. Thank you.
I appreciated the ease of scheduling. The carpets are so clean. I’m very happy with the outcome—assuming the lumps that developed because of the humidity flatten out. it would have been nice to know in advance that humidity makes the carpets develop huge lumps (even though they are supposed to disappear as the carpet dries)—it was quite shocking to see.
They were professional. They cover their feet and protector on the wall corners. The carpet looks nice clean when the Job was finished.
Our carpet stayed clean and fluffy much longer than any other process we've had. Pricing was better too.
Employees are very good at explaining what they're doing, super polite as well. Prices are also pretty reasonable!
Associate doing the cleaning was very thorough and polite
Clean, germ free cleaning, great staff, fast and efficient!
The process is fast and does an amazing job. Pricing is reasonable too.
Good job getting difficult stains out of carpets👍
The couches and bedroom carpet came out great! The technician was very friendly and professional. I would highly recommend you!
The technician came in and explained everything he was planning to do set his gear up very professionally. He did a great job cleaning our carpets. They look and smell fantastic.
Drys fast mostly.
Our technician took his time and seemed to do a very thorough job with the duct cleaning. He showed us several times some video of what he was able to clean out. We would definitely use Zerorez again!
Arrived on time, was very efficient in getting my carpets done, and they looked great!!
Quality work