based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, prompt and courteous. Did a great job.
tech try’s to satisfy customer needs and does it economically
Quick, easy dry, professional, great knowledge, willing to help.
Carpet cleaning that works and lasts longer than a week or two. I have used a lot of carpet cleaners in the past and this is by far the best method for cleaning a carpet.
I’m very pleased that you stood behind your work by returning to finish making the carpets look clean That says more about your integrity than you might think, Thanks so much!
A+_ thx
Employees
We're very pleased with the services we received from Zerorez! Thank you!
Do a great job of getting the carpets clean
Quick work, friendly provider, willingness to go above & beyond.
Heard alot of commercials about Zerorez, but never tied them until recently. They did a FANTASTIC job on my 15-yr old carpet. I was hoping the cleaning would get me a couple more years before I had to replace it, but it's going to last a few more than that. THANK YOU, ZEROREZ!
Thoroughly cleaned what was wanted.
The carpet looked like new again! Arlen did a very thorough job and was a pleasure to work with
Really good and thorough cleaning job; friendly, knowledgeable technician; reasonable prices; short waiting time to get an appointment.
Nice people who always try really hard.
I have always had a fabulous experience with Zerorez! My carpet looks amazing and I can feel how clean it is in my bare feet. I love everything about Zerorez.
So far, carpets look great. Hope stains don’t reoccur 🤞🏼services were great…very kind informative cleaner.
very hard working technician Jarred
is receptive to customer needs
very reasonable in price
The problem areas now smell like cat urine.
Not sure how it can be remedied.
Your young man did a great job and worked very hard! We were very pleased with the results. Jared was very pleasant and efficient!
On time, professional, exceptional service, great cleaning. Very pleased.
The carpet not only looked clean it felt clean. I was soft to touch
Professional and quality cleaning for a reasonable price.
I’ve worked for 2 different Zerorez franchises before and I was always a believer in the process and love that no soaps and harsh chemicals are left behind.
Arnel was a super star. He pays attention to detail and always have a welcoming presence.
He could of been a little more interested in the little details like moving a trash can and doing the carpet under it, or listening during the walk through.
I love how clean my carpet is! I also think that the technician was very conscientious and careful. Thank you.
I really like how much nicer my carpets are after you did them. The only thing that would be better is if the spots in my living area were totally gone.
I loved the results of my carpet cleaning, but for the average customer, it seems costly, without coupons or specials. I can't 100% be sure that I would be a return customer, due to the pricing. My service took around 1 hrs, but it cost around $300 just for 2 rooms and a staircase. Prices for everything are rising so high that people have to pick very carefully what they spend their money on.
Carpet looked new when he was done. He was very informative and timely. Would definitely recommend.
Prompt, educational, professional & quality!