based on 1370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were able to work on a bad stain and made my carpet look good
Your employee is exceptional in attitude and skill. The work was done according to my request. The carpet was left clean and visually perfect.
Spencer does great job
Great job!!
Your carpet Tech did a great job and kept me informed about what he was doing and the products he was using. He was very efficient and very friendly.
I live in an apartment that has very old berber carpet and Zerorez makes it look brand new. They are very conscientious about protecting the corners of the walls while they clean. Plus, they are just nice people. I will continue to use Zerorez for as long as i’m around.
Technician left. All windows closed. Now the house has a musky smell to it. Had he asked during our conversation, I would have told him to leave windows open to help dry the carpet and to air out the house.
The technicians are polite, efficient and knowledgeable. They do a great job. My carpets are very clean and soft when they are done cleaning. The company is very easy to schedule with.
Pleasant personnel, they take the time to identify any issues. Very professional. I have been pleased with the work and personnel.
loved the pet cleaning and getting my LVP clean. will definitley do that again!
Everything! Carpet looks great and smells fresh! Perfect! Crew was excellent too!! 10 stars! The only company I will use.
Techs were friendly and informative. Took an hour and 1/2 and carpets dried quickly.
The service was excellent, great customer service! The job that was done on the carpet looks fabulous
I liked that the carpets dried quickly and you do not use soap.
I like how the lead man ask me questions about stains and exactly where I wanted them to clean. He explained to me and my husband about what makes their water different and how that cleans better. They were so careful about protecting the corners of the doorways.(I ve never seen that done before) and they wore shoe coverings even on the dirty carpet they were going to clean. I was impressed by that. It did take 24 hours longer to dry than I was told it would. But I expected that as it always does. I was very happy with the end result even though the price was too high for the walk ways in the bedrooms. My only complaint was the lead man arrived in very dirty clothes and an oil odor and dirty hands and appeared as if he had just walked away from an auto repair job. Not very professional at all.
Always exceed my expectations.
You always do an excellent job, both with cleaning carpets and air ducts. The staff is friendly and efficient. Thank you.
Dries fast, no odor,
leaves carpet fluffy
Technician was very friendly and and very Hard Working got a stain out that i thought wouldn't come out!
The tech listened to us and worked to respond to what we said. Name removed
spencer did a great Job!
Chemical free, workers did a very thorough job
Great quality cleaning with friendly, efficient staff.
Very nice people who work with. They respect our home and are very careful. Carpets are not soaking wet. Price is reasonable. I will use them again.
My carpet is fresh smells good and has no residue
employee was friendly and competent and went above and beyond to do a good job
Curious men who cleaned my carpet! Vert though and let me know everything about my now clean carpet! Very reasonable pricing! Will use them again!
Very professional and did a great job .
Jared was very thorough in explaining the cleaning process. He made sure any questions I had were answered. He was thorough and respectful.
I like that you don't use chemicals. I loved the corner guards and the fact that your technicians bring fans and use them on the areas that have been cleaned while proceeding to clean other areas. This helps expedite drying time after the technician has completed the cleaning and leaves.

Great service