Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 3003 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2020 — Rated 10 out of 10 by B.H. Zerorez Orlando
What do you like about our products and services?

Great customer service
Carpets are dry in no time

Report a concern   June 16, 2020 — Rated 10 out of 10 by P.G. Zerorez Orlando
What do you like about our products and services?

The results promised are delivered!

Report a concern   June 13, 2020 — Rated 10 out of 10 by J.V. Zerorez Orlando
What do you like about our products and services?

Great service

Report a concern   June 10, 2020 — Rated 5 out of 10 by A.S. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Spots did not come clean after drying. Tougher spots were gone over while I was watching but not otherwise. Forgot the final room but came back to do it. The only reason it came clean was because it was specially treated by another company. We had to buy special protection so it would come clean well again.

Report a concern   June 8, 2020 — Rated 10 out of 10 by K.S. Zerorez Orlando
What do you like about our products and services?

Jimmy was on time and very professional and polite. He took his time and did a thorough job on my carpets. My carpets are now clean.

Report a concern   June 7, 2020 — Rated 7 out of 10 by P.R. Zerorez Orlando
What could we do to improve?

Offer discounts to seniors

Report a concern   June 5, 2020 — Rated 2 out of 10 by H.Y. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

You estimation is deceptive with significant added charges at time of service

Report a concern   June 4, 2020 — Rated 10 out of 10 by J.A. Zerorez Orlando
What do you like about our products and services?

My service was great, and this is a very professional company. I would give my tech a 10 plus. This truck mounted steam cleaning system is amazing. It brought my furniture back to life. The pricing is great and I would recommend this company to all of my friends and neighbors. This company does everything, they clean tile, carpet, marble, rugs and furniture. Fantastic one stop shopping to refresh our homes.

Thanks so much,
First name removed
Longwood Florida

Report a concern   June 3, 2020 — Rated 1 out of 10 by C.H. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

A new technician is coming back out to correct the job that was done. We have a filmy greasy substance on our floors, baseboards and around the furniture that was not moved. I paid way too much for this quality and to now have to have it done again.

Report a concern   June 2, 2020 — Rated 10 out of 10 by K.M. Zerorez Orlando
What do you like about our products and services?

Service was great! The technician was very professional and helpful. It really got the carpets clean too!

Report a concern   June 1, 2020 — Rated 10 out of 10 by T.S. Zerorez Orlando
What do you like about our products and services?

Fast, efficient, easy to work with. On time scheduling, and great service.

Report a concern   June 1, 2020 — Rated 10 out of 10 by S.R. Zerorez Orlando
What do you like about our products and services?

My floor an shower looks amazing and my service person for sure the best

Report a concern   May 31, 2020 — Rated 10 out of 10 by F.R. Zerorez Orlando
What do you like about our products and services?

Quick efficient and great price. Friendly service provider and knowledgeable.

Report a concern   May 27, 2020 — Rated 10 out of 10 by E.T. Zerorez Orlando
What do you like about our products and services?

Good service. No worries.

Report a concern   May 26, 2020 — Rated 10 out of 10 by B.M. Zerorez Orlando
What do you like about our products and services?

👍

Report a concern   May 26, 2020 — Rated 10 out of 10 by R.N. Zerorez Orlando
What do you like about our products and services?

everything was properly and professionally done.

Report a concern   May 24, 2020 — Rated 7 out of 10 by G.S. Zerorez Orlando
What could we do to improve?

$50 more expensive than Stanley Steemer. I'll be going back to them

Report a concern   May 24, 2020 — Rated 10 out of 10 by J.P. Zerorez Orlando
What do you like about our products and services?

The process went very smooth and everything smells clean and fresh

Report a concern   May 24, 2020 — Rated 10 out of 10 by R.K. Zerorez Orlando
What do you like about our products and services?

Tanner did an excellent job. I was very pleased with the results.

Report a concern   May 24, 2020 — Rated 10 out of 10 by L.L. Zerorez Orlando
What do you like about our products and services?

Tanner was very knowledgable about viruses and bacteria. Your products are clean and organic.

Report a concern   May 23, 2020 — Rated 10 out of 10 by A.V. Zerorez Orlando
What do you like about our products and services?

Tanner did an awesome job in cleaning my tile and grout!! He was very professional and friendly and walked every room with me to make sure I was satisfied with the results! I highly recommend him to anyone wanting to get their tiles cleaned.

Report a concern   May 22, 2020 — Rated 7 out of 10 by J.R. Zerorez Orlando
What could we do to improve?

We paid $691.50 and we still have the smell of pet urine in our home. Overall the technician did a good job but there is one room in particular where he had a black light, he looked at the carpet, pulled the carpet back from the wall, looked at the back of the carpet, the padding and the concrete and gave the opinion that the urine didn’t get to the padding or the concrete so he used a topical treatment and cleaned the carpet. When I arrived home from work later yesterday afternoon, I could smell the diminished smell of urine, but it was clearly still there. Our cat who had a bladder issue shortly before he passed away is no longer a possible new cause of the urine smell because the urine issue happened before the technician came to our home. It’s my understanding the technician was very polite and professional so we are very pleased about that. We also like the smell of the products that were used. We would appreciate the urine smell being removed. I don’t know why but with each passing hour yesterday and today it smells worse in that room. Also, I would like to discuss the final invoice since the math on the discounts do not appear to be 25% off.

Report a concern   May 21, 2020 — Rated 10 out of 10 by S.P. Zerorez Orlando
What do you like about our products and services?

Nice person friendly and professional

Report a concern   May 21, 2020 — Rated 10 out of 10 by M.D. Zerorez Orlando
What do you like about our products and services?

my cleaner was amazing

Report a concern   May 21, 2020 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

I am also a member of the BNI along with Tanner which is how I found you. He gave a presentation a few months ago regarding your product and service. I must say after hearing him explain the product and then take a drink to show how children and pet friendly your product is, I was just in awe. When I needed your services last week I was very pleased that you came out so quickly and there was no more horrible stench smell in my house. I would highly recommend you. Thank you so very much for the excellent service I received.

Best Regards,

Name removed Rothen

Report a concern   May 20, 2020 — Rated 10 out of 10 by I.R. Zerorez Orlando
What do you like about our products and services?

I was very pleased with the outcome, big difference. Great customer service

Report a concern   May 19, 2020 — Rated 10 out of 10 by C.J. Zerorez Orlando
What do you like about our products and services?

Professional, friendly and made recommendations for additional services without high pressure sale techniques.

Report a concern   May 19, 2020 — Rated 9 out of 10 by A.A.S.S. Zerorez Orlando
What do you like about our products and services?

Met the owner. Very passionate about his company and his people. Cleaned and sealed my tile and grout. Love the fact they have products used on the floors that are safe for little kids and pets!!

Report a concern   May 15, 2020 — Rated 10 out of 10 by J.C. Zerorez Orlando
What do you like about our products and services?

Very professional

Report a concern   May 13, 2020 — Rated 10 out of 10 by C.P. Zerorez Orlando
What do you like about our products and services?

On time, pleasant representative, cleaned areas I requested with recommendations. Excellent results.


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