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based on 3170 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician, Justin, is excellent. He did a great job, was careful, neat and friendly.
none
Fantastic service and results!
Easy to schedule an appointment. Company showed up on time. Kevin was extremely helpful and informative of the process and products.
The service was great, the person who came to clean the carpet was very helpful and communicated very well with any issues.
Very prompt and responsive
EXCELLENT FRIENDLY SERVICE & CARPET CLEANING! I HIGHLY WOUL RECOMMENDED ZEROREZ TO MY FAMILY & FRIENDS!!
Everything!
My technician Kevin was amazing thank you for making everything look great again. Looking forward to cooking again in a few months.
Your technician was prompt and courteous. He did a great job on our carpet taking extra care in the areas that needed it.
Always clean, fresh smellinf and dries wuickly
Very professional…great customer service and my carpets look great!
They did a great job cleaning arrive when they said they were going to arrive very happy with their service. Will recommend and use them again.
I was looking for a carpet cleaning service that didn’t use harsh chemicals or detergents. I called Zerorez and asked them about the treatments and services that they offered and the processes and products they used. I really wanted to get my carpets serviced that Saturday so the representative that I spoke with (Crystal or Caitlin) explained everything to me and was even able to call the manager to see if they had any openings for the next day. Because someone cancelled last minute, they were able to squeeze me in the day I wanted. Keshaun called me the day of service to let me know he was on his way. He was right on time. He was extremely friendly, pleasant, and knowledgeable. I asked him a lot of questions during the visit and he let me know about all the other services Zerorez offers (like duct cleaning and dryer vent cleaning). He was super friendly and took his time and did a thorough and complete job. He did not rush through anything. My carpets came out so clean, they look brand new! They are shiny and feel great to walk on. I recommended Zerorez to my parents and they booked the very next week and also requested Keshaun. They too think he did an excellent job. We will be using Zerorez again! I really love that your guys don’t use harsh chemical agents.
quality grade of products
Already have
Everything
First, all props go to Cierra, who made the urgent cleaning take place. Then comes Nick who followed through with a confirmation, followed by “en route call”. He was most respectful of my home and family. One would feel safe with him in your home. Thank you so much for keeping our home clean & environmentally safe.
Technician
Zerorez did an excellent job in cleaning my oriental carpets. I highly recommend them.
Caeron did a great job and was a very nice person to have in my home. I have used Zerorez several times in my previous home and now in my new home. They always do a good job and my carpets look like new.
I recently used Zerorez for a deep clean of my carpets, and I couldn’t be happier with the results. Kevin was punctual, professional, and very thorough. He managed to remove some stains that I thought were permanent. My carpets look and smell fantastic now I highly recommend their service to anyone indeed a reliable and efficient carpet cleaning service.
My technician was very polite and professional and he did an amazing job!
Every aspect was awesome-from booking appointment to meeting and working with the technician, and of course the final product was amazing!
They do not use heavy chemicals and there is no “perfume” scent afterwards, which was important to us.
Most important the technician was on-time, professional, and friendly.
Awesome experience all around.
The tech was so professional and such a hard working young man. The carpets look great.
Always happy with the services and professionalism.
Keshaun was excellent and very respectful of our home. Customer service was top notch with both Keshaun and the woman that scheduled our appointment. The carpets look great too. We’d definitely be a return customer.
Carpets were left like new and the gentleman was very helpful/knowledgable.
Nick was fantastic.
Very courteous and kind.
He did a great job.
Cleans grout and seals. Floor looks wonderful! Very fast and technician was knowledgeable and professional.