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based on 3005 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You pick up the rug.
Your "rug wash" did a great job on cat urine. Cleaning techs always nice and flexible. Adam was here last week and was very good. No lingering odors from whatever chemicals you use
which hopefully is much. LOL
Thanks!
Name removed
AMAZING service and job done on our carpets.
Thorough cleaning by a friendly, conscientious technician. He checked with his manager about our slate situation and the manager had knowledgeable input. I do think the price is extremely high. It was done with a machine and it cost $1 sq ft.
Adam was very professional, and the house did not smell like chemicals at the end! Also the tile looks new. I will be doing the rest of the house soon
outstanding
Did a great job..
GOod service
Great service. Nice staffs
It does not seem that the job was done right. There are many spots on the tiles that were left very sticky. I expected the tiles to look cleaner after the job was done. The job did not meet expectations. Thank you.
Nick did a great job. My carpet was sooo dirty. It's very old and he made it look decent.
They are on time efficient and do a beautiful job!
The associate who came to my home was very informed and respectful of my home.
Ke’shaun was very friendly and knowledgeable. He explain all products, what he was doing, etc. I would recommend Ke’Shaun again for another cleaning.
Amazing service and employees
Quick, thorough, friendly, professional
Cleans well without chemical smell
Adam was on time, communicated what he was doing throughout the process and made suggestions for ongoing care of our carpets.
I felt that the Adam the technician did a good job cleaning my shower. He explained the process and the products and was very knowledgeable.
Since the pandemic I have been telling my wife the world is broken. Service no longer exists as we knew it previously. Zerorez proved me wrong. I won't call anyone else going forward. Keep it up and most of all keep your amazing employee's - that seems to be the secret sauce. Not much of a review writer, and never would have responded to your survey but you guys were old school good. Thank you
Service man was very polite and helpful.
HELLO WE LOVE YOUR SERVICE JUSTIN WAS SO OUTSTANDING THANK YOU !!!! ALSO PLEASE LOWER YOUR PRICES AND OFFER MILITARY DISCOUNTS TO ARE GREAT VETERANS!!!! HAVE A GREAT DAY
Availability, on time with appointments and above and beyond, higher than expected quality. A+ service.
Pleasant employee, Justin, and no harsh smells for most part, sealer was strong smelling.
Keshaun was friendly, on time, professional and efficient. He even called me when he was on his way. He did an amazing job and I have already scheduled a reminder for repeat service in 6 months. My floors turned out great. He also advised me of the charges before he began. Definitely would highly recommend.
Always punctual, courteous, and the finished product is amazing. Thank you!!!
Workers are friendly and do a very good job at a decent price
The carpet cleaning was great
The sofa looks like new and smells great. Very professional
Excellent service! Tech, Kevin, was very professional & did an amazing job with our carpets. Highly recommend this company.