Customer Testimonials
Great service - outstanding from James and Jasper! Always there to help or squeeze us in where they can.
Jason was incredibly friendly, helpful and patient as I my made my decision on which bike to get. He spent an amount of time above and beyond what most would. He is very knowledgeable and I got a great price. Would definitely recommend to anyone looking at buying a bike. I’m so happy with my purchase!
Great product. Appreciated Jason’s time and attention to detail.
Very helpful advice
Well priced and friendly and personal service
The service quality
Everything re bikes! I've bought a few bikes, a few spare parts and had a number of services in the past few years
Really really good friendlyservice
Always friendly and knowledgeable service.
Friendly staff
Great service; great communications. Defence discount and great bikes
Customer focused with a lot of knowledge
Good personalised service!
Like Jason and his customer service. Long time customer and won’t be going anywhere
I found Jason & his team to be quite friendly & helpful. Despite being busy, both times myself & my husband went there, we weren’t made to feel like we were in the way.
I’m grateful to be able to support a family business. 😊
Good service
Took the time to explain a few things
Personal service and advice from Jason and the team!
Competitive price and friendly service
On time and great to deal with. Young fellows doing the service are polite to customers when boss not around :)
My Bike Shop is the provider of choice for our family - the investment in the bike is with respect to the quality advice and genuine customer service support before and after purchase. We have also benefitted from My Bike Shop in the way they sponsor and give back to the community. Can not recommend this local business more highly. Even when they are run of their feet a sense of giving you individual support to your family's needs is outstanding.
Knowledge friendly service. Can get busy with servicing wait times, however, quality results every time.
Staff were friendly, work was completed well and in a reasonable timeframe
Knowledgeable, caring, and personable
Local, late hours on Thursday, knowledgable, friendly and no over charging/over servicing.
Personal service. Local.
Friendly knowledgeable service
Good service thanks
Great advice, informative and friendly service.

Excellent service... great price