Customer Testimonials
I know I can always count great customer service, thorough product knowledge and reasonable prices.
Service was completed as expected and all customer touch points very professional and courteous.
Friendly efficient service.
Great gear and expert staff
Great service. Friendly staff.
Great service and technical advice & always happy to source products not in stock.
Expert advice with good old fashioned genuine and exceptional personal service.
Very helpful
friendly, expert service.
Staff bend over backwards to help out and give honest advice
Staff are friendly, helpful and very knowledgeable.
Always great advice and excellent service.
good honest service, sound assessments and advice
The excellent knowledge of Justin as to what the different bikes can achieve and what an individual would be suited to. Excellent products and service.
The crew were very honest and up front, they did a great job on my bike
Knowledge of product
Sales advice without being to pushy
12 month free service
I like the high quality of service, advise, and products.
Thorough understanding of my needs and was able to provide options for what i could use.
Genuine and friendly, reasonably priced service.
Very friendly staff, not pushy but very helpful. Any retail shop could learn from the relaxed friendly attitude of My Bike Shop.
Thanks
Great personalised service.
Really friendly staff and great service.
Friendly and helpful service
Outstanding in every way. Good old fashioned, friendly, face to face service from the whole team.
Very knowledgeable, great customer service and explains things well.
Friendly, thorough and highly professional
Jason listened to what we wanted and suggested options and nswered questions
You guys are great. Just one thing, if you say a bike is going to be ready on a specific day after a service, and it isn't going to be ready, a phone call will do wonders and you will not end up with frustrated customers who invariably have to leave work early to get there by 5.30pm. Only to have to do it all again. Specially that one has to book about 3 weeks in advance. Thanks.
LBS
Friendly knowledgeable staff.