Customer Testimonials
Knowledge of product
Sales advice without being to pushy
12 month free service
I like the high quality of service, advise, and products.
Thorough understanding of my needs and was able to provide options for what i could use.
Genuine and friendly, reasonably priced service.
Very friendly staff, not pushy but very helpful. Any retail shop could learn from the relaxed friendly attitude of My Bike Shop.
Thanks
Great personalised service.
Really friendly staff and great service.
Friendly and helpful service
Outstanding in every way. Good old fashioned, friendly, face to face service from the whole team.
Very knowledgeable, great customer service and explains things well.
Friendly, thorough and highly professional
Jason listened to what we wanted and suggested options and nswered questions
You guys are great. Just one thing, if you say a bike is going to be ready on a specific day after a service, and it isn't going to be ready, a phone call will do wonders and you will not end up with frustrated customers who invariably have to leave work early to get there by 5.30pm. Only to have to do it all again. Specially that one has to book about 3 weeks in advance. Thanks.
LBS
Personal approach, wise advice, good workmanship
Knowledge about products and friendly staff.
Very impressed with the work done on my road bike!
Now working better than it has for some time.
I'd definitely recommend My Bike Shop.
The guys at my bike shop All very professional and great eyes that are ready to help with any of your boy problems and get in whatever you need if they don’t have it in stock.
reliable product and professional and knowledgeable service
good products, good service, reasonable price.
Friendly, helpful
Personal service that remember repeat customers & you deal with the owner
Friendly staff wth good knowledge.
Very helpful knowlegable staff member served me. Excellent service. Good range of helmets at a good price.
Knowledgeable staff, reasonable pricing
I liked the real advice you gave me without any pushy sales. I have purchased a bike with confidence that you will continue to serve us well.
Convenient with personalised service.
You guys take the time to work out the problem and fix it. One of your competitors had said they couldn't find anything wrong despite my insistence there was, and simply said that due to the bikes age that I should perhaps look at buying a new one. After visiting your shop the bike rides good as new.
Polite and informative customer service
The crew were very honest and up front, they did a great job on my bike