Customer Testimonials
Fast; efficient; personable; don’t oversell; have provided helpful advice in the past; reasonable prices. What’s not to like?
Great products ,Honest and friendly advice
Mainly I like the fact that you have easy parking. I had considered going to the Giant shop at Ashgrove, which is about the same distance from my house. But the thought of trying to find a flat parking spot in a busy area, then getting a heavy bicycle off a roof rack while there might be pedestrians around was not appealing. You have a nice quiet flat street just next door, with easy parking.
No complaints about your service. You don't appear to have much merchandise, other than bicycles. Maybe that is good, stops impulse buys!
excellent customer service - helpful and friendly and reasonably priced
Good friendly service . Know their stuff .
You can see the bikes being worked on and the care that is being taken by the two young guys working there who have obviously been well taught and educated on the fine tuning of bikes
There was a couple of hiccups along the process and all were handled exceptionally.
Excellent service
Great service. Great value.
I went to the bike shop because I used to go to there when it was at the corner of Grays and Samford Road Gaythorne about 20 years ago.
Awesome service
Fantastic local business, always willing to help customers with great knowledge and service.
Great staff very helpful and knowledgeable.
Easy to deal with customer service.
Honest
Customer service is excellent.
Quality workmanship, good communication, friendly service.
Friendly, knowledgeable staff. Always helpful and honest. Great to deal with. Highly recommended!
Staff are very helpful and knowledgeable
Excellent service here!
Staff very helpful and at collection of my sons new Trek Marlin 6 they explained how he should ride it, maintain it and all the servicing options available. Very happy that we purchased our latest family bike from My Bike Shop.
The service was excellent! My bike feels brand new and will definitely book in again!
Really easy and efficient to get my bike serviced.
Always helpful.
Friendly staff. Website lacks a bit though. I want to buy and support local, but without knowing what the local has in stock or can source it is difficult at times.
Great service
Your staff were courteous and professional, and easy to deal with!
Always great service!
Reliable, honest, convenient for us, get the job done.
Fantastic, friendly customer service, delivered on time. A well run small business
Jason and team very knowledgeable and helpful. Great bikes and quality.