Customer Testimonials
On Tuesday, January 2nd, 2026, my wife and I were discussing the winter weather moving into the Upstate of South Carolina. She asked when we had last filled our propane tank, and not 10–15 minutes later, our gas logs shut off. I checked the tank, and the gauge was reading below 10%.
My wife went to Superior Propane, where she was told it might be next week before they could reach us due to the high volume of customers preparing for the storm. She then spoke with Melissa, who did everything she could to expedite our order.
Although the winter weather arrived on Sunday, your team was able to come out and fill our tank on Saturday morning, ensuring my family stayed warm and safe.
Thank you all for going above and beyond to take care of my family. I really appreciate your service.
Quick service. Filled tank before snow/ice storm
quick delivery
On time delivery great service
I like the Freeman Gas folks in Sylva. They are friendly and very helpful. I am as thrilled with Superior. I rather deal with people in the Sylva office .
We called just a few days before the big ice storm was supposed to come. We were told we could expect delivery in 7 to 10 days. We were very pleasantly surprised when two days later the truck was pulling into our driveway and filling our tank! Awesome service.
Very accommodating & friendly
Timely delivery
Friendly and responsive
We were very pleased with how quickly they came out to fill our tank before the storm hit on Feb. 24th.
you filled our gas tank two days after the order was placed, thank you!
My propane delivery man was very friendly and efficient.
I also have been very pleased with the Freeman gas experience.
I requested that my tank it refilled before the ice storm, and you guys were able to do it on the day that the storm was coming through, before the storm!
I also love how I received automated text messages telling me that my appointment was scheduled, and as soon as the technician finished, I received an automated text message telling me exactly how much propane he filled.
Very great service, I am very pleased.
Thank you so much for our quick delivery!
We were told it could be 14 days before we would receive propane, but they came out in two days, prior to the winter storm hitting our area. We are out of power, but our generator is working. Thank you for servicing our tank prior to the storm!
The local people worked hard to take care of my needs in a timely manner. The manager, Brad and office manager Amanda were very helpful and so was the driver. They need more employees and need the Clyde office reopened. Call centers don’t work. They don’t answer the phone and if they do, they tell you don’t have an account with them. They don’t know us or what they are doing when they are not local. That happened to me this past week. I am soo thankful that the sylva location was open and Amanda and the manager could help me as in fact I do have an account. The person at the call center that picked up an hour later did not know what they were doing. So to the powers that be, please listen to your employees on the ground. They need more help and know what they’re are doing. So thankful for my local Freeman employees that helped me.
Delivered before promised.
I had issues with customer service not calling me back but was very quick getting my tank out here and installed after i was able to get to the right person.
Very responsive when calling with low fuel supply!
Very efficient, and delivered in a timely fashion.
Your fast response to fill my tank
Very prompt service. I noticed my tank was down to 15 g I requested service on line two days before the storm. While the automatic response to the online form said please allow 14 days to resond they were out next day. Giving us peace of mind just before the ice storm threat hit us.
Prompt delivery ! Great office personnel ! Very satisfied with this company !
Anytime I call, they are quick to respond!
I requested my tank to be filled on Thursday and they came out on Saturday. Great customer service.
The driver that comes out in delivers my gas is a very nice guy.
Very much appreciated the service.
The delivery drivers are always professional, polite and efficient.
I especially like my delivery guy, Anton Gasston
All of the work force, from office help to gas delivery people, have been extremely pleasant and helpful! Thank you!
Reliability. That says it all.