Customer Testimonials
If propane runs out, Coastal has always been able to supply on same day as requested
Service
What a difference from the winter months, when we found it impossible to contact a customer service representative, request a fill, or leave a message to request a return call.
This week, I was able to connect with a customer service representative right away, who answered all of my questions, scheduled a fill, scheduled a technician to come and check our monitor which did not reflect what our online account stated in terms of our tank status. She also added my husband as an authorized person on the account and added us both to the text notification program.
Within 3 business days, both the technician visit and the propane fill had taken place! I'm thrilled to see the difference in customer service that has taken place!
Jodie was so kind and professional on helping us decide on a wood stove we needed for our lower level of our log cabin. The sales representative was also there that day and gave us alot of information to help us make a informed decision
on our purchase
Very responsible, caring people. Very understanding and when it gets tough you're always there. Appreciate you ands all. Thank you, Freeman gas
Prompt, professional, get in, and get out. Overall, very easy to work with.
Great communication, quick service at a great price
Delivery was efficient and pleasant.
Office clerk was professional and the driver was prompt and very cooperative.
Office staff is very friendly and helpful. Delivery driver was careful and friendly.
Capable and able staff
Freeman office staff is friendly and helpful.
Thank you for the prompt delivery.
From the first contact made with your company there was such prompt and courteous care given to me the customer. Service that you often don't get today.
Install team were very informative and took great care that items were understood.
You are convenient and on time
Always have great service
Very prompt. Easy to place order
Thanks. Great service and friendly. I appreciate
Very timely and courteous
Response time and deliveries are very prompt and efficient.
Prompt delivery.
very good refill service
Easy to reach, easy to schedule and delivered like we were told. No drama, no excuses just good service as promised.
I have installed required hold down straps, and now need both tanks filled in case of need to use my generator, during a storm that could happen at the end of August or Sept.
First name removed De Freitas
144 Fort Hugar Way
Manteo, N.C.
Great responsive service and excellent prices!
No guessing about service or payments.
Able to actually speak to a real person, nice lady on the phone.
Fast and curteous service
The service was great and the guys were able to fill my tank without issue even though it was on the other side of the house.
Convenience and prices. Local.
Our service professional was very kind and informative.