Customer Testimonials
The speed with which you responded to my order.
Before you switched to the new company, Gary and all the service guys were extremely nice. Customer service was excellent. Now you can’t even get anyone to answer the phone. I personally wish you didn’t sell but I know things and times change. Superior so far has been responsive and delivered even I needed. I just wish it were easier to contact. But I would still recommend you to anyone
Very courteous and informative new exactly what he was doing and helped me with the new gas logs made sure we understood the process and operation ( new house construction)
My problem was attended to quickly.
Our tanks stay full even in the worst weather, thank you!
Reliable best describes the service. The delivery driver is knowledgeable and had helpful tips and information.
Unbeknown to us, our propane tank started leaking and ran out of propane before a recent cold streak. Freeman was able to come out to refill just before the weather turned especially bad. Landon was especially helpful as he was somehow able to come out after the tank was refilled and diagnose and resolve the leak the day it was refilled. The service person that refilled the tank, Robbie) was also incredibly helpful and found the leak upon refilling. They were all very helpful to us and we will use their services going forward due to this interaction.
The people in the Ellijay office are friendly, and knowledgeable.
I spoke with Beth about getting our tank refilled. She promised it could take up to two weeks to get out tank refilled... but it got refilled within less than a week! We were so please with how pleasant she was to deal with.. but it was wonderful that our tank was refilled before the storm came and we were warm and cozy during the storm! Thank you you so much!
Great Service
Delivered on time with a smile
Very nice and help service people
Friendly fast and thorough customer service
Very punctual delivery.They are willing to work things to benefit the customer
Your service delivery was impeccable and your employee commendable for his service
Came to fill us up before a storm! Thank yall!
Been a customer of years. They will treat you right with friendly customer service.
Freeman is always dependable and helpful!
I agree y’all do a great job
I like the fact that I don't have to call when I need gas
I have many years with you and service is always great service.
Friendly customer service, price competitive, techs' knowlege
I am okay with the service I received, but when I call an Orangeburg SC number to get propane delivered, I don't expect to end up talking with a representative from NC. That is not great customer service. I also had to wait over 30 minutes to finally talk to said NC representative. Might want to work on that part of your customer service.
prompt deliveries and courteous employees
Prompt, reliable service. Pleasant to work with.
It takes awhile to get someone on the phone, but the service was prompt and they understood the urgency of a propane delivery for someone with no heat.
Thank you for monitoring and topping off my gas tank, much appreciated.
Quick response on online portal.
Once I figured it all out and how to navigate the site, it was fairly easy. The people I spoke with are very courteous and concerned about why you are calling. They were very prompt on delivery which I very much appreciate since propane is our only form of heat if the power goes out. Thank you for your service.
All my calls have been with professional and friendly voices.
I had recent service done on my tank, a gas-log set installed in my fireplace.
I called Friday for a tank fill, and you came Tuesday.
Just good service