Customer Testimonials
Ease of scheduling.
Great service and prices are good
I recently leased a new 1000 gal tank from Freeman, delivery was very timely and efficient. The initial fill of gas was also very timely and efficient.
Auto on-line payments
Auto management
Auto fillup
Never run out of gas
Driver was courteous and polite while answering some questions I had !
I like the automatic deliverly
Always looking out for me.
It’s the people who work there that make Freeman Gas the best. I’m only sorry they sold out to Superior in Massachusetts.
Good communications.
The auto delivery is great!
We have been with Freeman gas for over 15 years their service is the best. Wonderful people great customer service.
Able to refill my tank within 1 week
straight forward answer & do what they say
Delivery crew was great
Service is great
Haven't had any problems. We should be good customers as long as the service is good snd they offer competitive pricing.
What’s not to love… I get low on propane, log into my account online, request a delivery and a few days later my tank is full and I’m notified via email of my balance due. I wish all my accounts were so easy.
Courteous and professional people to deal with.
Stephen and team did a great job installing our new tank. Ensured everything was working properly after installation. Great customer service.
The service is great.
All staff I have interacted with have been helpful & kind
I like your product of Propane.
Your services have gone downhill somewhat and it is disturbing to me. It has become difficult to contact Superior Propane with too many "hoops to jump through". Referring me to call 911 in an emergency is ludicrous when dealing with what could be a volatile situation at my home or running out of Propane which would interrupt the function of my Generac and other life saving functions in my home.
The last "service person" that Superior sent to my home had absolutely no idea where he even was on the map and knew virtually nothing about a Generac, how to approach my home, fill the underground tank, take a reading of how much propane I have left in my tank, as per long standing instructions did not call ahead or when he left my property and did not follow instructions as to where the tank is located on the lower part of the driveway which has very easy access to the tank. He was very respectful and polite but I believe he was scared to death under the circumstances I pointed out to him in addition to my dog that has ferocious barking in pure defense of this property until I bring her inside. You put him in a very awkward and dangerous position and it is not his fault!! He was ill-prepared by Superior Propane. Freeman Gas was very personable and truly cared about its customers and they are truly missed in our area. You "ran off" the best employees of Freeman Gas with restrictions,
regulations and non-caring robotic service. The only choice we have at this point is to change our propane company. I have been told by many people that their new company of choice in this area is so much better than what Superior Propane has become! Self preservation and the comfort of being secure and comfortable in our homes is far more important than retaining your "new" Superior Propane company. Surely there are Federal and SC State Standards for delivering and servicing fuel. I will not hesitate to do that if this situation continues. Last name removed Residence
I like being able to “pre-buy” in the summertime.
Ease of calling to get on the wait list for delivery & this week was a new record; called on Weds - delivered Friday. Well done!
Employees are always nice too. Bravo!
Everyone very nice and helpful.
On time & friendly.
We are long time customers, 52yrs. You always wonder when smaller companies are bought out what will the service be like. Well I am so pleased with Superior products and service. Technicians and support team are knowledgeable, respectful and friendly. Our system is monitored, that gives me peace of mind. Thanks for all you do in our community.
THe people on the local level. I know Jason & Jennifer well and they do a fantastic. However, all of the drivers, technicians, etc. from Freeman that I come in contact with are equaly competent, friendly, and likeable. I like the budget payment system, the website, and the tank app.
However, I did experience a delay in delivery (10/15/26) that I requested 3 weeks earlier and had to follow up on twice. That was disappointing. Can't recall that happening before.
No-nonsense approach. They do their job and move on.
I like having the automatic fill so I don’t have to monitor it myself.
Awesome