Customer Testimonials
I liked the part I only gave out one time during the winter from that point on they pretty well took care of me. But I had to come off the list where the deliverer would just come tap your tank off, my bill got too expensive but other than that I pretty well like Williams Fuel
Fast delivery
Will work with you
Well done
The team in in Banner Elk is great. I called and told them my neighbor said they smelled gas and they dispatched someone right away.
The team filling the tank is great and I get updates when they have filled the tank.
Very friendly and prompt service.
Quick service, easy process, friendly and hard working American citizens!!!
Being new to the area, and new to living with propane gas to service our home, I asked around to find the best option for our family. The Freeman name came up again and again, so I reached out .
They have not disappointed at all. Their communication, commitment to service, and friendly staff have been great to work with. Prices are fair and the staff respected our property.
I appreciate and highly recommend the Freeman team.
Sam
Excellent service but best of all they will lock in your price for one year. They beat the pants off Amerigas!
Prompt
Prompt Deliveries, Excellent Service
Delivery Man always courteous and cheerful
Your people are very kind!!
Been a costumer for years . From the office staff to the drivers , great bunch of people.
I am a new customer. Just had my gas tanks delivered. I can not address service as today. But I can address the detailed process to become a customer with Superior Plus Propane. I was and almost gave up on using your service because of the time it took me to unfreeze my credit. It took almost a week of calling credit bureau and your office back and forth to get a ok credit (which I knew was at least around 830 an a reliable customer). Your Sale Person, Linda was very helpful in helping me with all the red tape. But I got so aggravated and at the same time realizing why you might have this required because of the times we live in.
I appreciate the bonus you offered to use your company. But it was not the fact that I was considering to change to a new gas company. What really determined my decision was Customer Service to hang in with all the calls back and forth. I am 82 years and using a computer does not work for me. Still having a problem with signing the Lock In Price because I have to sigh the agreement by using the computer and sure enough when I tried to sign by using the computer it would not work. So now I have to call back and see if someone can help me. Annette Lane #Phone number removed
Your technicians that mov d our propane tanks were courteous & professional.
However when trying to call your local office I was as directed to someone in Connecticut and after a twenty minute delay I actually went down to my local office. It’s not great business to have a sign that states this is a local company when that is obviously not true.
Thankfully I was able to schedule my request through the great employee you had in Sylva, not Connecticut!
Competitive pricing and customer service at every level is phenomenal!
We refilled our propane tank for the first time. The gentleman that came out was fantastic! Friendly, professional and very quick!
From the front office to your drivers, everyone has been wonderful to deal with.
Great customer service, knowledgeable technicians. I also like the availability to monitor online services.
The service staff was very quick and helpful
Ms Dawn is a delight and awesome to work with when taking care of the needs of the customer. Great job!! Thanks so much.
very reliable
GREAT SERVICE
Good phone service and delivery
Service wa prompt with no issues.
Friendly
Always dependable!
Knowledge and timeliness.
friendly efficient and on timeservice
Great service and delivered when they said. Thanks