Customer Testimonials
Best service and price - very competitive with local products. I always use Don Franklin for my Rogue. Love the coupons you send, too!
The communication.
Friendly fast great job.
Salesman weee all friendly especially Niki Sumner. She was very friendly and made sure we were satisfied. The vehicle was very clean, and performs great
They have good service told us about everything they did or needed to do and was very friendly
I was having Trouble with my Expedition that I had only had less than a year. Eddie helped me to get it traded for something more reliable. As always, Michael Larkin knocked it out of the park with his salesmanship. He’s wonderful. Also was the first time dealing with Cody Charles and loved him too! We’ve bought many vehicles at DF and even when we’ve had trouble, they’ve always made it right.
Everything. Staff is polite. My car is done in a timely manner. Also I get to see the new vehicles. Thank you Nissan
Fast, efficient service with knowledgeable staff who always inform me of what services they will be performing and the cost.
You do what I ask, then washed the wife’s Jeep.
Friendly and helpful
Wonderful customer service!
Pretty well straight up
The call after service.
We were treated very good. Everyone, especially Connor, was polite and respectful, not pressuring us. We never dreamed to get this good of a deal. After making our decision when we returned home, Connor had the Pathfinder delivered right to our front door, two and a half hours away.
Great products, Great service
I really like Nissan products. The service desk is always friendly
Good experience
Prompt service, great team, clean work area. Services are correct and on time. Great management.
This will be my fourth Jeep I love me a Jeep!!
Great service
Everyone was very welcoming and went above and beyond to address any questions or concerns I had.
Very pricable and quality and very friendly fast service, not a long wait at all for a oil change and tire rotation
It quick
The service of the oil changes etc. was is acceptable, have no problems, and Tony is very helpful and kind.
Always friendly and helpful. Good to explain if you have a problem and don't try to sell you something that you don't need.
From my sales experience in May 2023 to my last vehicle service visit September 3th 2025 Franklin Nissan and staff have been friendly and professional.
The staff were very helpful to find a part not available for 45 days online, and service was helpful programming 2 new fobs.
Having a long time relationship with service department, people that have been there for several years, keeping their help.It's huge for their business
Nice atmosphere for waiting. Friendly and informative staff. Tony did a great job.
Adam Hill was great. He made this one of the best car buying experiences we’ve ever had. He’s a 1%er.
Fast friendly reliable