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Customer Testimonials
Every one was really nice and helpful
Amazing customer service!
Our sales rep.treated us very good he didnt judge us like most car lot does.it was quick and easy for approval and paper signed
It was a super easy and quick process, and the salesman, Bryson, was extremely helpful.
I travel 2 hours from my home to do business at the Somerset dealership. Brian Nichols is the best salesman ever. Everyone there is so friendly. I have
Easy to schedule and service is done in a timely manner.
I love how friendly everyone is! Even if there's a wait time, everyone is great and the environment is comfortable.
Everyone is always honest and willing to help us find the perfect vehicle for us.
Fast and friendly
Great service, friendly staff!
Great product excellent service
Quality and great service department
Tyler is always great polite and helpful
The guys there are always friendly and helpful.
Very friendly customer service and RESPECT
Everyone is friendly, I am always informed of everything going on while I wait!
The service staff was excellent. Very kind and attentive. They got me in and out in a timely manner and I will definitely come back!
The technicians check everything out and make sure it's done correctly. They are very helpful and kind.
Very helpful!
Fast, kind, courteous, prices are reasonable.
Quickness, and accuracy in the service.
Just the overall customer service and easy way to purchase a vehicle. Also the service after the sale regarding the maintenance of the vehicle at each Don Franklin dealership.
We think Kia is the best! We have had 3 and we have loved them all! Anytime we have had trouble your employees have been helpful and friendly!
Don, in service, done an excellent job! I would definitely recommend.
The vehicle that Brandon help me choose is more of a nice car than I had dreamed of. So very satisfied with the service this young man gave to me and my husband. I would definitely be back. Wish I dealt with this dealership long before the last 2 vehicles I’ve purchased. Thank you all!
I brought my 2024 k5 gut line kia in for 2 recall fixes and service. I was treated well,, the time there was not excessive. My only issue was that the part(s) to fix one recall was not available and had to be ordered,, so I have to go back again.
Friendly service. Great to deal with
You have the best salespeople, Cindi Duncan and the best finance guy Todd Cockerham. All I do is give them a call or text tell them what I am looking for, and they get it to the lot for me to look at and almost 100% of the time I buy it.
They always work with me on pricing or whatever I need or ask for. I think I own part of Don Franklin by now I have bought so many vehicles from them.
I should get number 1 overall best buyer!!
Quick turnaround for maintenance
Friendly helpful sales people, not pushy.
Very professional.