Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 23, 2024 — Rated 10 out of 10 by Anthony Asher Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like everything I’m well pleased with the service I will be a life customer to don franklin my mustang will always be service with don franklin an I’d like to say to the owner approving the work that was done on my mustang an to Dave’s Warren for salting me my car

Report a concern   August 23, 2024 — Rated 10 out of 10 by Annameria Minton Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like everything. It was not stressful at all. I had a very good salesman that was very helpful and explained everything to me and was very kind. I would definitely use them again.

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and thorough; cordial and mannerdly.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Sherry Scruggs Don Franklin Somerset KIA Service
What do you like about our products and services?

We were treated very good and they even washed the car it was a great experience.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Samantha Hooker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brandon Hutton was so helpful and respectful! He found me a perfect family vehicle for me!

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

How efficient and friendly all of the staff is.

Report a concern   August 23, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The process and the vehicle

Report a concern   August 22, 2024 — Rated 10 out of 10 by D.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

I brought my Telluride in for the 16,000 mile service and to have the recalls taken care of. My door handle sensor was not working and the part was ordered and will be repaired as soon as the handle is ready. I am very pleased with the professional service staff at Don Franklin Somerset.

Report a concern   August 22, 2024 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the quality of your cars and the warranty

Report a concern   August 22, 2024 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good vehicles and delightful sales men

Report a concern   August 22, 2024 — Rated 9 out of 10 by J.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

People were nice and washed my car after!

Report a concern   August 22, 2024 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff and services are completed quickly.

Report a concern   August 22, 2024 — Rated 10 out of 10 by Lesia Wright Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice place and clean. Love my kia, staff very nice.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Lori Holbrook Don Franklin Somerset KIA Service
What do you like about our products and services?

The convience and willingness to accommodate my schedule.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Garrett Mccoy Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love our KIA Telluride!! Mike our car delivery guy was absolutely great and the service so far is amazing

Report a concern   August 21, 2024 — Rated 9 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice staff

Report a concern   August 21, 2024 — Rated 9 out of 10 by Robert Long Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was good and I was informed about what was going on

Report a concern   August 21, 2024 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Do great job with no trouble. Excellent service

Report a concern   August 21, 2024 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service was excellent very kind and knowledgeable

Report a concern   August 21, 2024 — Rated 10 out of 10 by W.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service and great salesman

Report a concern   August 21, 2024 — Rated 10 out of 10 by William Crabtree Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service and very friendly in and out with a new car in no time

Report a concern   August 21, 2024 — Rated 10 out of 10 by J.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

George Brock was so helpful. He answered all my questions and found me the exact car I was looking for.
I bought a hybrid Tucson Limited and it has the most comfortable driver’s seat!
It is easy to drive and has lots of safety features…and I purchased the Premier Defense for both interior and exterior.
I’m very thankful for Emily Haynes who helped me understand and get all the features programmed.
I highly recommend Don Franklin Hyundai in Somerset.
JJE

Report a concern   August 21, 2024 — Rated 10 out of 10 by Gloria Inman Don Franklin Somerset KIA Service
What do you like about our products and services?

I have bought several cars from various Don Franklin lots and have always been treated with respect during the buying process and efficient service after the sale

Report a concern   August 21, 2024 — Rated 10 out of 10 by Jennifer Turner Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the fact that our salesperson Cyndi Duncan went above and beyond for us. Just because our financing wasn't completed when we went to the lot she kept at it and kept sending pictures and videos until she found the perfect car and got the financing done. She knows her business!

Report a concern   August 21, 2024 — Rated 10 out of 10 by Seth Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

Willing to work and negotiate to get into the vehicle that I wanted and helped me get where I wanted to be on payments. Very helpful and understanding

Report a concern   August 20, 2024 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great vehicles and awesome service

Report a concern   August 20, 2024 — Rated 10 out of 10 by Don Whitehead Don Franklin Somerset KIA Service
What do you like about our products and services?

Dealt with a guy named TY in the service department. This individual knows how to take care of a customer!

Report a concern   August 20, 2024 — Rated 10 out of 10 by I.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salespeople are great. We worked with Stanley. He answered every question we had. He was knowledgeable about the vehicles we were interested in. He was never pushy and didn’t try to influence our decision at all. We’ll definitely be repeat customers!

Report a concern   August 20, 2024 — Rated 10 out of 10 by G.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always fast with any service I need done, always so nice when I come in!

Report a concern   August 20, 2024 — Rated 10 out of 10 by K.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great vehicle.


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