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Customer Testimonials
Constant communication and the escort to vehicle
Rick was very professional and very knowledgeable. He went above and beyond to help us find the car we wanted. I came to the car lot knowing exactly what I was looking for and once I showed Rick the vehicle he brought me right to it and showed us where to test drive it. He stayed late to get the deal completed.
Rick exemplifies the true definition of a Don Franklin Employee with a great reputation. Our go-to dealership for our family.
Services are good
I always feel like you all go above and beyond. That is why I keep coming back
The sales lady Sasha was wonderful, friendly and had us out of there in a great time. We loved our experience
For dependable service and great courteous
People are so friendly and knowledgeable. Service is quick and the problem is always solved. And I love it when they are so careful about covering the seats and floor. Sometimes they run through the car through the car wash.
Constant contact reasonable pricing
Everything!!
Always had good and reasonably fast service.
This past visit I got online to book my appointment for a routine oil change and the earliest I could get in was on a Wednesday, but my oil was in need of a changing sooner than later; I decided to give don Franklin Kia a call and they got me in on Monday! When I arrived Monday I was 30 minutes early their associate Tyler was at the front desk and knew exactly who I was, he pulled my paperwork and said he would have be out at the latest 4:30 which was 30 minutes after my scheduled appointment. I appreciate how he knew who I was when I arrived, he immediately assisted me, kept me informed, and got my car washed and out before 4:30.
the cars are all beautiful to look at and the warranty is amazing.
Love how you all can get me in when I have time and everyone is so nice!
I love my new Kia Seltos...just got the oil changed for the 1st time at no charge. Staff was really friendly.
Knowledge of information from beginning to end
Everything!!!!
Great automobiles & friendly people
Every time I stop in for an oil change or maintenance, the people are very nice.
Ty was one of the best to work with. Thank you so much. It’s nice having such a great place to take my vehicle
Nice folks to deal with
Dependable and affordable with friendly staff love Don Franklin Kia
Simply and fast. Friendly staff
Everyone is always very prompt and friendly - great service
Good selection and associates are very helpful and polite
It was so good and easy.
The service was amazing. I was not pushed and got to make decisions and didn’t feel coerced into anything I did not want. It was fast and I got a great deal.
Very courteous
I love the service I get!
Always on time and complete service
So far, your service dept has been great! My new Seltos is a dream to drive. I’m especially liking the technology that I’ve never had access to before. I’m beginning to really appreciate the driver assist features. I just wish I had not waited so long to treat myself.