Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 6, 2024 — Rated 9 out of 10 by W.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service seems to be fine. Prompt attention and support

Report a concern   September 6, 2024 — Rated 10 out of 10 by Cheryl Hooper Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are friendly. Service is completed in a timely manner. They are always friendly and when the service is completed, they explain everything to the customer.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Willa Gibbs Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cindy was awesome. She helped anyway she could… 2nd auto I purchased from her but the 3rd from Don Franklin

Report a concern   September 6, 2024 — Rated 10 out of 10 by William Warren Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff who are quick to greet and get your service order started.
Any additional service work that may be needed is brought to my attention I am always asked if I would like to have the additional service done.
Staff always follows up with me on the progress of the work being performed.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Christopher Crabtree Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are great and they did me alsome

Report a concern   September 5, 2024 — Rated 10 out of 10 by Muriel Barnhill Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff are courteous and efficient. My car is trust worthy and fun to drive. I think the care given by the service dept. is one reason it performs so well.

Report a concern   September 5, 2024 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is great and my Kia is the best

Report a concern   September 5, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

everyone is so nice and helpful. They treat me like I'm family!

Report a concern   September 4, 2024 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great, they do a wonderful job

Report a concern   September 4, 2024 — Rated 10 out of 10 by Donald Branscum Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and quality products.

Report a concern   September 3, 2024 — Rated 10 out of 10 by Nicole Clover Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and helpful

Report a concern   September 3, 2024 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris K was amazing! I have already told 3 people I work with to go talk to him. I will be recommending him to anyone and everyone I talk to!

Report a concern   September 3, 2024 — Rated 10 out of 10 by Sharon Durand Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman Stanley Simcox went up and beyond our expectations.He was very knowledgeable of the vehicle of our choosing.Very polite and professional,kept it light and a non-pressure sale.He's the best!!!!!

Report a concern   September 3, 2024 — Rated 10 out of 10 by K.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

no hassle

Report a concern   September 2, 2024 — Rated 10 out of 10 by Dorothy Watson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything. Chris was super. Very informative but I never felt pressured

Report a concern   September 2, 2024 — Rated 10 out of 10 by Charlotta Wethington Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’m a repeat buyer from this dealership. I like the friendliness of the staff. Stanley is awesome. I am really satisfied with my new vehicle.

They have already set my first service appointment.

Report a concern   September 2, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great

Report a concern   September 2, 2024 — Rated 10 out of 10 by Vicente Alvarado Fernandez Don Franklin Somerset KIA Sales
What do you like about our products and services?

Autos muy recomendables

Report a concern   September 2, 2024 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service

Report a concern   September 2, 2024 — Rated 10 out of 10 by Kenneth Silva Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast, prompt, a pleasure to do business with.

Report a concern   September 2, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   September 2, 2024 — Rated 10 out of 10 by David Berrios Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the choices of vehicles and colors. Also, the friendly service.

Report a concern   September 1, 2024 — Rated 10 out of 10 by N.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Helpful staff

Report a concern   September 1, 2024 — Rated 10 out of 10 by Jane Saylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like it all and I liked my salesman Max Watson

Report a concern   August 31, 2024 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent staff and great service. They were able to work me in and help resolve my issues.

Report a concern   August 30, 2024 — Rated 10 out of 10 by Brian Speer Don Franklin Somerset KIA Service
What do you like about our products and services?

We never have to wait on your service team. They do a great job.

Report a concern   August 30, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

In and out very quickly, great service.

Report a concern   August 30, 2024 — Rated 10 out of 10 by Charles Wynn Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales lady was really nice and helpful

Report a concern   August 30, 2024 — Rated 10 out of 10 by A.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice professional service department and reasonable prices.

Report a concern   August 30, 2024 — Rated 9 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

In and out in a timely manner as promised.


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