Customer Testimonials

Everyone was great!!

Everytime I have had my kia sportage serviced it has been so easy to drop off and pick up . Very helpful and friendly . I have not had any issues with my kia it's just been serviced for oil changes . Love my sportage

Personal prompt

It’s a very friendly staff and very nice place. Chad was a delight to have as a representative of your company

Chad was awesome. Hands down some of the best service I have ever had. Great customer service and worked really hard to get me in and out quickly.

I have been treated with respect and given good estimates on repairs and warranty information. They customer service employees have always been on the ball and my car given back tidied up ( no service paper or debris left in my car) The waiting area is comfortable and you have nice snacks if one should want one available. Good coffee also. Very important to me. LOL

The sales man, Chris Brandt from don franklin kia went above and beyond for me and my family. The car is awesome and just want I was looking for.

Very good customer service…Always very Helpful!

Everything was the way it was supposed to be and was very satisfied

Love everything so far about my 2024 Sportage. Service was quick and courteous.

Get it done in a timely manner

Great service

Chris & Davey were a great duo. The two worked their best to make my second purchase better than my first at Kia. They upgraded me into a new Telluride and even another kia too: They were very straight forward but also willing to see what they could do to help us.

Very courteous nice and also informs you of what is going on.

Although I didn't get my Kia there, I love it. I did get an oul change and expection recently and I was very satisfied with the services I have recieved.

Don Franklin KIA Somerset is superior to all others!

Service is always fast and very affordable. Staff are always friendly and great at keeping me informed.

Ryan Sutherland was amazing and listened to what I wanted and he was so patient and kind. I will definitely be back and will refer people.

All the staff are always friendly. Tyler waited on me this time he got me in and out with my oil change in a timely manner.

Very reliable.

Great showing of the vehicle and answer questions that I came up. Great price!

The sales person, Christopher, was very knowledgeable about the products. He was kind and courteous, and he went out of his way to make my buying process, quicken easy..

Gentleman working in Parts department very helpful.

Sales man Brian Nichols, and the service department where very helpful and fast to get things done.😊

Very friendly and stand behind your purchase

Great cars and fast service

Nice people

Very quick, easy approval. Friendly staff. Extremely helpful in answering any questions I had. Explained everything perfectly.

Willingness to work with their customers and go outta the way to make things possible. They have an overly friendly sales staff that go above and beyond to make you feel at home.

Great service