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Customer Testimonials
Max Watson was really good to me, service was great I felt like family
Stan and dale were fantastic
Efficient service, friendly staff
Very friendly and knowledgeable
Above average warranty.
Very friendly and helpful employees.
Very knowledgeable and friendly staff. Chris Staley assisted us, and he was wonderful!
Friendly and helpful
I was so pleased with my experience at Don Franklin with my purchase of a 2023 Kia Sportage at the Somerset location. Chris Staley answered every question I had and was informative and very helpful. Everything about my experience was a 10/10. Everyone was very nice to deal with. So happy to be part of the Don Franklin family once again!
Very good trusted vehicles and the service is amazing
I’m a first time buyer. So the only thing I know is the salesman George Brock answered all my questions. And was very helpful. Still to soon to know if I like the services.
Everything
Cyndi, our sales rep, was extremely friendly and helpful! There were several options of vehicles to choose from. KIA did a great job of listening to our wants and needs and did their best to accommodate.
It went ok
It has all been a great experience so far
I like the people thay are very nice. And thay do every thing you need
OIL CHANGE FOR LIFE IS MY FAVORITE THING. I NEVER DREAD GOING TO HAVE IT DONE AND ALSO I AM MORE APT TO DO OTHER ROUTINE MAINTENANCE SINCE I HAVE NOT SPENT SO MUCH ALREADY.
Efficiently run !
Brian Abner was my sales associate and he has sold 4 Kia made vehicles to me so far. I’ll always go to him and recommend anyone to go to him. He’s kind, funny, and explains everything in detail. Best sales person I’ve ever met. I don’t feel pressured or nervous around him. He deserves a promotion, raise, bonus whatever it is y’all do at car companies!! Thank you.
Service was top tier! Had many options to choose from. Was greeted immediately by the best salesman!
From the moment I walked in, I was immediately greeted and sent to a representative. From there they recommended what needed to be serviced on this visit. I was told prices which was very helpful. It only took about 35 minutes for everything to be done and my complimentary car wash. The checkout process was just as easy with the friendliest woman. I would totally recommend them to all my friends and family. Thanks for doing a great job.
Very good service. Everyone was very polite, very informative, and very helpful.
Fast, Friendly, Service! Thank you again!
Friendly
Friendly Staff, excellent service
friendly service
Great vehicles and friendly staff
The product is great. The service was wonderful I told the dealer what I was wanting and he sent me home in a new vehicle with in a couple of hours.
Very friendly staff and great service
Bought 3 cars and have great experience everytime

Thank you for making our purchace of Kia Sorento XL smooth and easy.
Great service.