Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 28, 2023 — Rated 10 out of 10 by Tina Lewallen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your service and staff are great.
Report a concern   October 28, 2023 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Hospitality

Report a concern   October 27, 2023 — Rated 10 out of 10 by Jacqueline Owens Don Franklin Somerset KIA Service
What do you like about our products and services?

Very thorough & I’m confident that our vehicle is in good hands
Report a concern   October 27, 2023 — Rated 10 out of 10 by Brenda Morgan Don Franklin Somerset KIA Service
What do you like about our products and services?

The customer service is awesome.

Report a concern   October 27, 2023 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always friendly excellent service and beautiful reliable vehicles.

Report a concern   October 27, 2023 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great
Report a concern   October 26, 2023 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman was very helpful and informative. No pressure whatsoever and went above and beyond to get the deal I felt was best.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Lewis Doss Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love my new car I got there and the sale people were the best

Report a concern   October 26, 2023 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I bought a KIA Soul 23 in the latter part of July. I had only had it a couple of weeks and the radio system went out this is the back up camera,etc. They tried to get the part to replace it. Then KIA told them to try to update it. I took it back and they tried updating it. Still didn’t work. Finally they were given the ok by KIA to reorder the part. I know that whenever a car is new that sometimes it’s harder to get parts for them. Eventually they received the part and installed it. I was a little concerned but Somerset KIA did everything they could to make it right. Ty Hargis worked diligently to get things done.

Report a concern   October 26, 2023 — Rated 10 out of 10 by Carson Hadley Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so nice & very friendly! They all make you feel welcome & keeps you informed on how things are going & always ask before doing anything extra…
Report a concern   October 25, 2023 — Rated 10 out of 10 by Allison Barnhill Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   October 25, 2023 — Rated 10 out of 10 by Jo Bader Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, prompt service...online appointment...excellent customer service!! Highly recommended!!
Report a concern   October 25, 2023 — Rated 9 out of 10 by F.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional people !
Report a concern   October 25, 2023 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The knowledge, the salesman has on the car.
Report a concern   October 25, 2023 — Rated 10 out of 10 by Robert Long Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff and good prices

Report a concern   October 25, 2023 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

What I like is they explain what they done to your vehicle every detail

Report a concern   October 25, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

👍👍
Report a concern   October 25, 2023 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service is awesome!

Report a concern   October 25, 2023 — Rated 10 out of 10 by Madison Barnett Don Franklin Somerset KIA Sales
What do you like about our products and services?

The best service and the best sales people! Would recommend to anyone!

Report a concern   October 25, 2023 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly place. Ryan was excellent. Love going there.
Report a concern   October 24, 2023 — Rated 10 out of 10 by Carol Beebe Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent
Report a concern   October 23, 2023 — Rated 10 out of 10 by Demetra Dodd Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love the service they help me fine the vehicle I bought!
Report a concern   October 22, 2023 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Seemed a reasonable waiting time. Employees were very curtious.
Report a concern   October 22, 2023 — Rated 10 out of 10 by Susan Wilmot Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always friendly and helpful and service is fast, always ready for me at my appointment time and I never have to wait.

Report a concern   October 21, 2023 — Rated 10 out of 10 by Sherry Strange Don Franklin Somerset KIA Sales
What do you like about our products and services?

Drives smoothly and very good on gas mileage

Report a concern   October 21, 2023 — Rated 10 out of 10 by Tina Doan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very out going

Report a concern   October 21, 2023 — Rated 10 out of 10 by Amy Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

We love the Don Franklin family they are always good to us the service is fast through and friendly

Report a concern   October 20, 2023 — Rated 10 out of 10 by Justice Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Matt and Shane were helpful getting me a great deal and getting the car to me. The car is amazing, I love her already!

Report a concern   October 20, 2023 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent and friendly staff and great service

Report a concern   October 20, 2023 — Rated 10 out of 10 by N.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can schedule maintenance conveniently, and appointments are available when I need them.

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